"Mr Ola j was very nice and very…"

Mr Ola j was very nice and very supportive wile purchasing my itinerary firstly I thought to not trust but I went on his words and he stick on his words and I think all the customers should book tickets from him highly appreciated

"Aurora may experience amazing"

Aurora may experience amazing. Very professional. I could not be more happy for her help. I greatly appreciate it. Thanks a bunch Aurora.

"Note of appreciation for Branson King."

Note of appreciation for Branson King.

In 2023, we had terrible experiences with OVAGO both going home and returning from home to US. Our flight was canceled less than 24 hours without notice while at Chicago airport and the staff working for United
Airlines were not ready to help us while our agent or the staff working for Lufthansa were no where to be reached or found. A flight for a day took 2-3 days to reach our destination without our any of our seven luggages. It took Lufthansa airline a week to deliver our luggages with some items missing from the luggages after multiple travels to the airport from the village. Our returning from home to US was a nightmare after we arrived at Huston airport. Our flight was canceled numerous time. We slept at the airport for 3 days without help or provision for a hotel. We managed to rebook our flight to Chicago and back very tired and exhausted.

In 2024, reverse was the case with Branson King who booked our flights. We had very smooth and enjoyable experiences both going home and coming back to US. Branson took his time to find us tickets at last minute when all hopes have gone. We are very pleased with his service.
Thank you so much Branson for all you do.
Anne

"I had issues between Ovago"

I had issues between Ovago and Cathay Pacific. Cathay canceled my return flights when I missed one flight. I emailed Ovago and they replied that the issue was resolved, and sent the e-ticket again. When I arrived at the airport for my return, Cathay would not issue a boarding pass and told me the booking issues were still not resolved.

"Excellent customer service ! "

I was helped by Kari from Ovago. She is extremely professional and very well informed. She provided all the necessary information and advice for booking the best flights. She was patient, attentive and very helpful. I would highly recommend getting a booking from Kari from Ovago.

"This was my first time using Ovago to…"

This was my first time using Ovago to book flights and I want to say how pleased I am with the wonderful agent who assisted me. Branson was polite, very helpful, professional and friendly to deal with. I highly recommend Branson's skills as an agent to assist in the booking of flights and I hope to use his services again in the future.

"Very Helpful."

Kalyan was Very Helpful.

"Great work Fraser!"

Out itinerary was complicated with different people travelling on different dates. Fraser was very patient in finding solution and accomodating us on the same flights for different tickets where needed and also provided competitive prices. He spent about 4 hours on call to find the options, with low prices and got it resolved.

"We made our bookings through travel…"

We made our bookings through travel agent Sebastian He was so good, he provided clear information on a flight deals. He was polite and well informed.

"Kari was our assistant and she did a…"

Kari was our assistant and she did a great job at selecting affordable flights for us. Attentive to our requests. I was very pleased with the service I received.