"Service"

First time we have used this service. Overall it was satisfactory. For the most part the first agents that helped us were very nice and accommodating. Last night of our trip when more service was needed. The agent seemed a little bothered and a little less helpful.

"Great viewing choices. gon for a 12…"

Went to lincoln city oregon for a 12 day vacation in our 5th wheel. We have used this service in the past. For a month every Sept and usually a couple of weeks every July. We are very satisfied with this service, especially this last trip, as there seemed to be less service pauses as we have experienced in the past. Agents are friendly, knowledgeable and thank goodness, very patient!

"so last time I wrote the one star…"

so last time I wrote the one star review because tengo Internet will only work for a few hours a day. Their response was I “should not use the Internet so much.” The service I am paying for and forced to use. I would like to update you that the Internet does not work when it rains heavily in Florida, in case you are forced to have the option of choosing this company while vacationing in Florida.

This was not a one time thing it is happening during rain events for the five years I’ve been forced to use this terrible company.

"Russell was very knowledgeable and…"

Russell was very knowledgeable and helpful with our problem. He was genuine and courteous.

"Great service"

Great service. Was having multiple issues.

"Network Bliss"

The gentleman that helped me was very patient and willing to wait for me to find the MAC addresses on all my devices. If I would have known ahead of time that I needed those I'd have had them ready. The connection process was really simple other than that!

"You need to make the app more user…"

You need to make the app more user friendly. And let people know the year plans only last a day

"Awesome service"

This team is awesome. Michael helped me today. The wireless service is somewhat iffy. Yet, Everytime I call in they get me up and running again. Always helpful and professional. Thank you again

"I was having trouble "

I was having trouble
for a couple days with WiFi locking up, after checking what I could, I called in, talked to PATRICK, he checked a few things, checked on the Mac ID, did what he did, fixed the problem… I will enjoy my vacation now and be able to watch the “DODGERS”!!! 😀

"Excellent service"

The rep I spoke with was very pleasant and helpful. She was able to resolve our problem with in 5 minutes.