"Needed to add device"

Needed assistance adding a browser less device. Called help line and service representative quickly added my device and stayed on the phone to confirm the network connection. Very quick and efficient.

"Service personnel were very nice and…"

Service personnel were very nice and courteous, however they were unable to find a solution to get my computer to connect to the internet. Ultimately they blamed my computer, which may be partly correct, but I was able to connect using my phone as a hotspot. I'm still not sure what the problem is with Tengo.

"Juan Rodriguez was the best!"

Today I received quick and easy to follow directions from Juan Rodriguez on TengoInternet while trying to connect my smart tv’s in my RV. Thank you so much!

"The customer service representative was very nice"

The customer service representative was very nice but did not have the capabilities to do what needed to be done to resolve our problem. He said it was higher up than his level.
But was super nice about everything.

"She was very patient & helpful"

She was very patient, professional, knowledgeable and helpful.

"Great customer service"

Great customer service, I called twice and both times my problem was resolved quickly. I was very satisfied with your customer service!!

"Mediocre product - crappy customer service "

Purchased a multi-day package on 8/2. Couldn't get my tv to connect so I sent a request for help. They responded with a review request first, then sent the response telling me to call customer support. I emailed back what my problem was, what I did to try and fix it...and to tell them that I could NOT call them due to no cell service. They never responded.

"This was great to have"

This was great to have. We did have a little issue getting the TV to hook up. But everything else connected easily. We ran the TV through the phone hotspot and everything was dialed. Customer service was great for setting up everything. Much appreciated!

"Super helpful"

Super helpful, walked through the steps fixed problem, very professional, easy and awesome 😎

"Russell was so helpful and patient…"

Russell was so helpful and patient resetting all passwords! So nice to have Great customer service!! Thank you and keep it up!!!