"10/10"

russell was very helpful and got my wi-fi set up over the phone effortlessly! thank you :)

"Excellent service and response!"

We couldn’t get the TV to connect to WIFI. The service specialist that helped us was so patient and helpful. He didn’t get frustrated with my lack of knowledge at all and worked with me until we got everything set up. Just in time for my husband to watch The Masters!

"The “Self-Checkout” Line"

The customer service representative did very little to provide assistance. Luckily, I am somewhat familiar with technology. Otherwise, we would have been unsuccessful at connecting our Smart TVs. This system is antiquated and ridiculous. I have traveled all up and down the coast and have never had to go through this unnecessary process to watch TV!

"Not user friendly at all"

Not user friendly at all. We are trying to connect a firestick at a campground. Customer service was useless. Never could get connected. I guess if a company makes it so difficult to use, they're going to keep the bad guys out too

"Technician I spoke to was patient and Informative"

Technician I spoke to was patient and informative. Answered all my questions. Was patient when I had trouble hearing him. 4 stars is due to disappointment with the service being provided by our RV park, not his service.

"Very knowledgeable."

Very knowledgeable.

"We could not get internet to work…"

We could not get internet to work and it was taken care of immediately. The rep was kind and patient while we had to get info from the TV sets. Thank you so much.

"Suprisingly good support."

Very professional, knowledgeable, quick support.

"Patrick helped me with my internet and…"

Patrick helped me with my internet and he was so nice and I am very pleased with the internet now. Thanks so much Patrick

"Overall decent network service"

This is probably more of a 4.5 star review, since we had occasional network issues, but overall we are satisfied. We will be using your services next year.(we are snowbirds)