"Still no wifi!"

I called Friday March 8th about no wifi service in our rv community. It is now Sunday March 11 and nothing has changed.

Update:
Surprisingly Monday the next business day after losing wifi it’s working again.

"Great IT support "

For reasons unknown to me my WiFi connection was interrupted and I was unable to reconnect. The staff member I spoke to was knowledgeable, professional but yet friendly. In a matter of minutes, he was able to walk me through a process (with explanation) that reconnected me AND in the event it happens again… I can fix it independently. IT issues would be minimized in their levels of frustration with more staff like the one I dealt with today, thank you.

"He listen and Cared About my issue…"

He listen and Cared About my issue thank you so much will definitely do business again highly recommend hundred percent hands-down the best That works for your COMPANY.

"Although the gentleman was very nice"

Although the gentleman was very nice, he was not able to figure out why i cannot go on the internet on my tv.

"I was so thrilled…"

I was so thrilled with the customer support and service I received!! I think the man who helped me was Charlie (?) I called yesterday and he was the most patient kind individual and really knew his trade. Thank you so much for being the kind of company you are that answers the call promptly and staffs with people like the man who resolved my issue!

"The technician was very helpful and…"

The technician was very helpful and walked me through the whole process

"Your customer service was excellent"

Your customer service was excellent. Sandra represented the company in a outstanding way. She worked with me on this issue to a successful conclusion. Polite and respectful throughout my situation. She is a valuable asset to your company.

"We are frustrated with the service…"

We are frustrated with the service since the day we signed the contract. It has been very poor and now we have lost service altogether. We have been told they are fixing issues with the tower. This is not an excuse because service has been poor since we signed our contract 1 month ago.

"I spoke with Sandra in tengointernet…"

I spoke with Sandra in tengointernet support.
She was very knowledgeable and very eager to help me with my issue. My problem was solved and she also helped me get my fire tv up and running on tengointernet.
Excellent service. Thank you Sandra.

"AJ is the best!!"

AJ is a customer service/technical support representative that was extremely patient and communicated very well with me. Sometimes these internet config issues can be painfully boring to deal with and I appreciate all the time she spent with me. She spoke clearly and addressed all my concerns. Thank you, AJ :)