"I was lucky enough to have Alexander as…"

I was lucky enough to have Alexander as my tec help today he didn't just say internet is fine he went out of his way to make sure to find out what was going on then as soon as he realized it was resolved he called me back and let me know the problem but resolved and actually asked is my service better now

"Excellent service"

Russell was polite, patient and knowledgeable. He very quickly solved my problem and gave me instructions for my possible future needs.

"Russell was able to correct my issue…"

Russell was able to correct my issue very quickly

"The problem was resolved in a reasonable amount of time."

From notification to TengoInternet the problem was resolved in a reasonable amount of time. Thank you.

"Excellent customer service"

I am unable to connect my phone to my TV. I called the support center. I spoke with Sandra the technician she was extremely patient with the circumstances. She took initiative and research and diligence trying to help me with my problem. It has not been resolved as of yet. However she took the extra mile to research the problem and gave me suggestions to try to resolve it. She is definitely an asset to your company. She exemplifies customer support kudos to her and also to the company

"Great Troubleshooting"

Russell provided me with clear explanations to help me with the issues I was having. He knew right away what needed to be done to assist me.

"TECH answered phone immediately"

TECH answered phone immediately. she was easy to understand, id the problem and solved it. I coud not be happier with the response. Have had issues in the past and the improvement is amazing.

"This lady was real gem"

This lady was real gem! She was able to correct my address for my fire stick so that I could use it. She was extremely friendly and patient with me. It sure is nice to have someone who is customer oriented and ready to what they can to make sure things work! Thank you - thank you - THANK YOU!

"Answered every question happily and…"

Answered every question happily and accomplished what we needed.

"The CSR was kind"

The CSR was kind, patient, and able to solve my problem.