"I paid $7.95 for three days service at…"

I paid $7.95 for three days service at Lake Chippewa Campgroud in Hayword, Wi. Tengo Internet never worked. It was difficult to bring it up, sign in and have it stay connected. I would like my money back! I had to give one star but deserved none.

"Very poor service"

Very poor service, I called support and they were very distracted and unable to help me. My issue was passed along to a supervisor who never called me back. I purchased the upgraded plan of which we did not come close to receiving the bandwidth they advertised. I will be contacting the Better Business Bureau. Avoid this company if you can.

"Service Excellence Delivered"

We are so grateful for the Tengo team's hard work to deliver on their core value of Service Excellence! They've gone above and beyond to provide our community with strong outdoor WiFi at Community First! Village in Austin, TX, a 27-acre master planned community for the formerly homeless.

One of our residents recently shared this with us: We now have widespread internet at Community First! Village, and it is GREAT!

Thank you, Tengo!

"Excellent all around"

Excellent wireless coverage and service.

"The company representative are…"

The company representative are wonderful. Very courteous, helpful and professional.

"I'm a full time year round resident in…"

I'm a full time year round resident in Arizona and have been with WildBlue / Exede for years only because there were no other options. When my community brought in Tengo I was leery of making the move since my business is run out of my home office. I finally had it installed today and couldn't be happier. I'm waiting for a few weeks before I totally turn my other service off but so far so good

"Kimberly Chung was awesome"

Kimberly Chung was awesome, we were struggling with low survey scores at our resort...We did a quick drill down on what the usage vs. availability on bandwidth and she was able to adjust our system to better fit our guests needs. Knowledgeable and friendly!

"Totally worthless, worst supplier in the world."

Tengointernet services is probably the worst company I have ever dealt with. They supply "free" internet service that is almost worthless. They also supply "premium 10mbs" service for an additional fee. This premium service is as slow, if not slower, that dial up services with a 212 modem of the 70's. The excuse they give is that they, Tengonet, only provide the delivery service and can only distrbute what the RV park's ISP provides. As far as I am concerned that is a poor excuse.
Customer service is a bunch of script reading toddlers and "Supervisors" are never available and will not call back despite promises.
3/20 As a followup, I forwarded a log spanning approx 5 weeks to Tengointernet marketing as requested and marked it read receipt requested. As of now, they have not opened it nor responded.
I also just spent almost 10 minutes waiting for a web page to open, finally gave up.
3/20 I have received a reply from Tengonet saying they will review the matter.

"We've been at Butterfield Resort in…Benson AZ.....(unfortunately)"

We've been at Butterfield Resort in Benson AZ since the start of the month and haven't had internet in a week. Tengo is so slow the rest of the time I feel like I'm using an old dialup seervice! I called the "tech support" line this morning and they had me go through multiple page tries and removing any profiles I had, and it still didn't work. Then they tell me that the network is down..hmmmm....why didn't they say that in the first place? I had the same conversation 4 days ago....Don't use them, they are ripping people off. Butterfield RV Resort must be the only RV resort that doesn't have free wifi left in Arizona.

"Poor service and support"

I have been at Ancient Oaks RV Park, in Rockport, TX, since November 1, and I can count, on ONE hand, the number of consecutive days the system has provided internet service. As of this writing, we have been without service for 3 days. I can connect to the router, but I get a No Internet Access message, EVERY time!

If there is an option to Tengo, TAKE IT!