"horrible"

horrible! comcast is better then this over priced crap! $42 a month for not even 1gb of download speed are you kidding me?!! with comcast i paid that about for 45gbs of download speed. wish the camsites would get a better service provider..

"What happened to the excellent service …"

What happened to the excellent service I received last year!! So far this year--from Desert Gold, Salome AZ, my service is lucky to have one bar ?? Continually getting bumped off with no service!! I use my service just to check FB and retrieve my emails!! I do not watch movies or try to do any fancy stuff...Please Try to straighten this out as I still have 4 months to go that I have paid for!! Thank You!

"Too bad there is not a "no star" …"

Too bad there is not a "no star" rating. Horrible internet experience. I have called tech support 4 times today. The people are just there to draw a paycheck. I will be paying someone else for service.

"Slow"

Slow slow
Paid for 10 MB’s service According to dsl reports. I am lucky to get anything above 0.5

Would not pay for service.

"Santee Lakes, CA"

Been at Santee Lakes, CA RV park for two months now with two more to go. This has simply been the worst wifi I think I have ever encountered. Non-existent to patchy connections at best. Even the people that run the park tell you that you might be better off obtaining internet through your phone. Well then why go through this company?

You can stand behind your canned response that you just provide the equipment to access the internet and are not the provider. But, if we can't connect through your worthless portal, then the quality of the internet provider is a moot point.

My current spot is about 50 feet away from an access point, at one time we were able to connect and set up the account. But now, not able to obtain an address.

If this is what your RV park offered for wifi, plan on using your phone's hotspot...

"Quick and Efficient Service"

Problems arose when Tengo changed it's format on the sign in page. Our customers were having issues navigating the page. Contacted Tengo and they helped us go to a simpler sign on format with a one name password.
Thank you.

"Horrible customer service and not user friendly!"

I understand that your not the internet provider... But all the confusing steps you have to go through to get connected...are ridiculous! Then if I can't get connected... And have to call you for help? Don't expect to talk to any real person anytime soon. Wow! I had to leave a message!!! That is even more ridiculous! Then had to wait 24 hour for you to call back! Horrible customer service and definitely not user friendly
We have been Workamping at the Rapid City KOA since May and the wifi service has been very slow to non-existant. Very frustrating! You can't count on having wifi service 95% of the time and our camper is about 50 feet away from a tower.

"Worst wifi service ever"

Just spend 4 weeks RV holiday in the US. Several campgrounds used tengointernet. Every time it was, at least, an enormous hassle to get connected. Most times the wifi connection just didnt work at all.

Lousy wifi provider, dont deliver what they say.

"I am at a campground that allowed Tengo …"

I am at a campground that allowed Tengo to provide internet service. My RV is 2 sites away from a wifi tower. Our signal is always only poor or fair. Customer service people are nice but the service I'm paying for is wifi which I am extremely dissatisfied. I would not recommend TengoInternet to any RV park unless they want to hear constant complaints.

"Tengointernet is HORRIBLE!"

This wifi/internet service is horrible!!!! I have used it several times at campgrounds, and every time there has been a problem. You cannot find a number for customer service, and when you email them,(which is to be available 24/7), you don't get a reply until the next day. The evening is usually the worst and that is when I need it!! When the gentleman called me the following day, I asked for a number that I could call, rather than waiting for an answer with email, he said he would email me one, and he never did! This company has the worst service and customer service as well! If you can find any other form of wifi, use it, it will be better than Tengoinnternet!!!!!