Jennings Ford Direct

Transportation Access and Assistance
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209 reviews
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Customer Reviews about

Jennings Ford Direct

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Susan

5.00/5.00

"The service we received was outstanding"

The service we received from Mark Taylor was outstanding. He made buying a car trouble free. We are very pleased with the car and would recommend Jennings Ford Direct to anyone.

05/03/2015

Mr Bayliss

5.00/5.00

"Excellent service no complaints smooth handover of the car"

Highly recommended

05/03/2015

Ms Connor

4.00/5.00

"fuss free transaction"

Non pressure sales people. Happy, helpful and friendly service. Definitely recommend this company.

05/03/2015

Albert Wilson

5.00/5.00

"Car purchase"

I recently bought a car from Jennings ford South shields
And I can't praise the car salesman enough every thing was done
In a professional manner ,but made me feel as if i had known him
for years ,so easy going would not hesitate to go back again

05/03/2015

julie williamson

5.00/5.00

"great value and excellent customer service."

i had no pressure put on me when deciding to purchase new car. once i had the car i had a problem and it was no bother for them to come and collect the car ,check it out and deliver it back to me. i couldnt be happier with the service i received and the great after care. special thanks to peter nesbitt fron south shields branch.

05/03/2015

Julie Duggan

5.00/5.00

"Excellent Service"

Salesman was extremely helpful and honest. Service was excellent.

05/03/2015

Mr Davies

5.00/5.00

"Car Purchase"

Within the last month, I purchased a car from Jennings Ford Direct at South Shields. I cannot praise enough the professionalism that the whole transaction was carried out. It was a treat to conclude the sale of my car to them and purchase of my replacement car without endless brinkmanship and sweeteners.
A very satisfactory transaction and fully recommended.

05/03/2015

Mr Roberts

4.00/5.00

"impressive"

having not owned a ford for many years I went to Jennings with more of a curiosity , found the sales team very friendly and informative , as I explained to a sales rep how I liked all the features of a fiesta ST but felt I was getting on a bit to enjoy the image this car gives, I was given the chance to test drive a 2014 ford focus titanium x and I must say this car put an instant smile on my face from opening the door and climbing inside .it has all the whistle's and bells any driver going through a mid life crisis would love !!!! I chose the 1.6 litre ecoboost petrol version which has the same engine as the ST so plenty of poke when needed !! the car had just over 6000 miles on the clock so barely run in , I spent a little more than I intended on a car but this car was worth every penny !! im sure the forecourt at Jennings have a car that would cater for everyone's needs , great friendly staff , free coffee and even dog friendly lol !!! well done Jennings and ford for making my driving experience a pleasurable one again

05/03/2015

David

5.00/5.00

"Easy deal"

What a pleasant change from the "normal sales person". Went to look at changing my car at Jennings in South Shields and was surprised by the ease of the deal, the salesman was very helpful and professional. I would definitely recommend this dealership as I have been to quite a few to change cars over the years and rate this experience as one of the best.

05/03/2015

Hilton Davis

4.00/5.00

"BEST USED CAR PROGRAMME ON THE MARKET?"

This is the third Focus I've bought from Jennings Ford Direct since 2008 so as a regular customer for sales & service I've built up a rapport with the sales staff (Mark Taylor) which seems to get me a palatable deal when part exchanging.

The Ford Direct programme suits me - recent model Ford cars with low mileage, 2 year warranty, breakdown cover, RAC checked and much cheaper than buying new. The car is like new in any case. The location of the Garage to my home makes it easy to get to when needing servicing too.

I havent fully explored Used programmes from other manufacturers but I dont think they offer quite as much as Ford...

21/11/2014
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