"I am not happy with Ipostal1 because I…"

I am not happy with Ipostal1 because I am just getting changed for non pickups after I had picked up my mail. I also got charged for scanning and never requested it. I called twice to have it turned off and did not happen. I had a charge card delivered to address and when I went to pick it up, the mail was open and sitting on the front counter. I can not afford to have my information exposed like that. There was a problem last month, so they gave me a month free, and I am getting the same results this month. I am cancelling after this month is over not working for me.

"Seems like a scam "

I only had an ipostal account for 1 week. The account was closed, because I was told the location isn’t servicing mail anymore. I was charged for one month, plus they took out more money for future service. And I had to pay a notary in order to get the account activated.

I have not received any refunds, plus I’m having to pay extra money to have everything reshipped, because it was returned to sender.

This has been a huge headache and it has cost so much money. It’s over 10 days since the account was closed, and I never received any refund. I would recommend you to just get the post office box directly thru UPS, or the post office.

Apparently ipostal is a third party that doesn’t refund your money back. It seems like a scam.

"I don't like surveys"

I don't like surveys, please remove me from your survey list.

"Very Helpful "

It’s just good, helps a lot the day by day have the service! Functional, efficient.

"Worth it. "

Excellent service.

"The service has been terrible this far"

The service has been terrible this far. The mail arrived days before it was posted to the app. I requested the mail be scanned and then I was notified that someone picked up my item. Which after contacting them we determined it wasn’t the case. No I can’t get my item because the application doesn’t give me the option to do anything

"When my package arrived i went to pick…"

When my package arrived i went to pick it up showed my ID handed my package and left easy peazy

"Neither website nor app functional.…"

Neither the website nor the app is functioning correctly. Received notification from sender that package was delivered. The website and the app did not disclose any information of Mail. Did receive a email concerning a package to be picked up only too late to be picked up on the day of arrival after I had already picked up the package. I was charged three dollars with no Invoice explaining the purpose of the charge. Can’t find any explanation on your website or your app for the charge. Still trying to reconcile discharge with your company and Staples.

"Great staff and location."

Great staff and location.

"100% disabled vet limited processing skills"

I like the overall use of ipostal for my personal mail delivery. It has served me well being a world traveler. However, i am a 63yr old 100% disabled vet with limit tech savy. I read on app info mail center: When to contact your mail center.
To consolidate or ship a package.
Called mail center 18/10/24 for help.
Was put on hold 30 min.
Hung up called back. ipostal rep ans. Was told ,figure it out yourself all request must go thur app???Not PROFESSIONAL. So, i was left to figure out how to consolidate 4 letters to be forwarded to my primary residence.
22/10/24: i discover 3 letters no longer posting inbox , no indication of shipping.
1 letter still posting inbox??
Additionally, 3 x $ 115.58 CHARGE posting to my bank acct from ipostal??
I requested in comment box. Pls consolidate m20619,m20362,m20448,m20361. 4x
I need help im disabled vet with limited abilities and $$$$. Please advise.
Outside of this matter ipostal has worked great for the past 4-6 months