"I went to the store to buy this gift"

I went to the store to buy this gift. The sales person told me that could order because it said in the system that can it be delivered by Dec 24th befor Xmas day. Once i placed the order she told me no longer can arrive by the 24th because it did not qulify for overnight delivery. Then she called me that she got approval for overnight. When i went to the store they told me it did not make the delivery. I gave my wife the xmas gifts 4 days after Xmas.

"You sent me TWO defective items and…"

You sent me TWO defective items and have been dragging ass with the refund on the 2nd item. I find your business practices completely unacceptable and I will never, ever shop at your company ever again. I want my money back _now_.

"Stunning Engagement Ring "

The 1ct engagement ring is absolutely STUNNING, I still can't believe it's mine! The delivery with UPS in NZ has been quite the experience though! I still feel Blue Nile deserves a 5 star! The size chart seems to be off and I had to resize the ring - I know you could have done that but I wasn't going through an international shipping again. The jeweler that resized the ring gave me so many compliments for it. I will definitely buy from here again and recommend your shop!

"Ring is mis-sized"

Ring is mis-sized. Never heard back from blue Nile which is disappointing. I’ll pay to have it correctly sized.

"Wonderful"

Easy purchasing, safe diamonds, beautiful packaging!

"A family member gifted me a natural…"

A family member gifted me a natural diamond gold ring from Blue Nile during the winter holidays of the year 2024. In my opinion, this is the most elegant jewelry piece I have. The cut is clean. A plus for me, the ring doesn't snag on clothing. They called us in to retrieve the ring within the time they had informed us of during the purchase. I truly recommend 👌.

"Easy to order"

Easy to order, they kept me informed of delivery delivered on time beautiful product

"Helpful staff"

Helpful staff, easy to navigate website and buying experience.

"Excellent quality"

Excellent quality, fair pricing, and great communication every step of the purchase process make me a BlueNile customer for life. My wife has loved her jewelry from here and I appreciate the quality and wide selection.

"Bought my wife’s engagement ring from…"

Bought my wife’s engagement ring from you all in 2019 and just bought her a new wedding band. Excellent service and product.