Blue Nile

Retail Fashion and Lifestyle Goods
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927 reviews
Overall Rating
Customer Reviews about

Blue Nile

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Rick Y

5.00/5.00

"Engagement Ring buy went flawless "

Absolutely perfect from choosing online item to email updates and personal phone calls to really provide an elite service level.

12/01/2025

Stan Harris

5.00/5.00

"Great service, beautiful earrings"

The salesperson I spoke with answered all of my questions. She also provided guidance on the different sizes of earrings, clarity, and cut. It was very helpful in finalizing my choice. My wife was very happy with the diamond stud earrings.

11/01/2025

Chris Horner

5.00/5.00

"Always a great experience. "

Customer service was fantastic! It was cut pretty close to the Christmas deadline but they did it. The Diamonds are amazing and the setting is perfect. Thank you for another great gift for my wife.

11/01/2025

Iwalani Sanders

5.00/5.00

"The sales clerk "

The sales person , was very gracious and helpful . I greatly appreciate her support. Thank you

11/01/2025

Jm

1.00/5.00

"Tried to buy real diamond 10 ctw tennis…"

Tried to buy real diamond 10 ctw tennis bracelet at 50% off during sale but it wasn't in store and wouldn't arrive until Jan 16th after Christmas. Asked if I could buy 10 ctw lab grown one so my wife would have to open for Christmas and then exchange and pay additional 8k to blue nile for earth mined bracelet. I came back in to do so after Christmas within 30 days but you wouldn't let me exchange and receive same discounted to upgrade my purchase so I returned merchandise and didn't wind up buying anything. I will now shop elsewhere based on this experience and dumb business practice. No one from the store has reached out to me as you indicate in your response.

11/01/2025

Mary K White

5.00/5.00

"Very satisfied with our choice"

Very satisfied with our choice. We feel good ordering from your company something that's more expensive than most gifts. Prompt delivery, as well as extensive company and merchandise information and safeguards.

11/01/2025

Kristen

5.00/5.00

"5 star all the way!"

Shipping was super fast, it is so well packaged, and the earrings are more beautiful than the photo. They were a gift for my mom and she loves them! Great experience

11/01/2025

Bill Bauman

5.00/5.00

"Exceeded expectations"

Exceeded expectations! Perfect shine and size! She loved it!

11/01/2025

Bill Daubert

5.00/5.00

"Best quality jewelry but a bit expensive"

Best quality jewelry but a bit expensive

11/01/2025

WEBCLIENT

5.00/5.00

"The ring is exactly as advertised"

The ring is exactly as advertised. Quick service. Great price. Thank you.

11/01/2025
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