"Lots of cars to choose from"

Lots of cars to choose from.
All information very accessible

"Efficient handling of process and…"

Efficient handling of process and prompt response to queries.

"I think you need to make some more…"

I think you need to make some more changes in your finance duration option,give a chance to people to pay the finance in 72 months instead of 60 months,because most of the peoples are prefer to pay less in long duration of time to bring down the monthly payment. special in current economy situation with high inflation.

"C3 replacement"

Good helpful staff,but car delivered with the wrong mats they do not fit.It would be great if they could be replaced with the correct set.Thank you for your reply and request for Reg No.Reg No is NU72YFH.Hope you can sort this out. Thank you.

"A+++"

Fast and efficient

"Straight forward and car was…"

Straight forward and car was outstanding when delivered to me

"Buying a car"

I had a worderful experience and found honest people.

"Having only ever seen one advert on TV…"

Having only ever seen one advert on TV for Heycar, I decided to try them. The agent who was dealing with me was polite cheerful and friendly, and constantly asked if I needed him to answer questions or if I had any queries. Overall a good experience to buy a car when sitting at home, and I would gladly recommend them to friends and family in the future. The only area I think attention is needed, is that a driving contractor was used to deliver the car and he knew nothing about it, and couldn’t wait to disappear leaving me to my own devises on what buttons controlled what?

"Good experience"

I was a little cautious with purchasing a car online but found the whole experience pretty good! I found a suitable car which was located on other side of country! Chatted to salesman at the dealership and secured car with £99. I then received an invoice for balance , however, the invoice didn’t reflect the £250 discount for buying online! Discussed this with Heycar representative who seemed unaware of the offer! I directed him to the location on their website! He needed to check with his manager and I soon had a correct invoice! I was kept up to date on progress via e mails and phone calls! Meanwhile I checked on status of car which had been removed from site! I also checked mot status and the car had new mot the day after I purchased . Received phone call to agree delivery slot , no issues! However train cancellations caused issues for delivery driver! He phone me and explained the agreed delivery time had now become impossible! I understood the situation! He asked if he could deliver , early the next morning! No issues with mr and he turned up as agreed at 6 am ! Car was as expected , new mot, serviced and well presented! No issues! Mot, v5 slip , handbook and service record handed over! I then dropped delivery guy to local railway station . Overall I was very pleased with both car and process . Got a warranty document which I hope I don’t need to use! As for 30 days free insurance, I’m sure it’s an ok deal but you have to buy insurance then cancel after 30 days ! I didn’t take the option but simply sorted my own insurance .

"First time user."

First time we have used hey are and all went smoothly.