"After I paced my order"

After I paced my order, I did not receive a confirmation email or shipping info. I had to call customer service and ask for it., I'm pretty sure it must have been a glitch. The customer service agent Christine Dy was very courteous and helped me with my inquiry.

"Customer service was a nightmare…"

Received an item from them incredibly damaged, yet the shipping package wasn’t damaged at all, so must have happened at their warehouse. We went back and forth with them for a month, including sending pictures, even videos of the damage in order to convince them to send us a replacement. They even tried to offer us a discount to buy parts from them to fix the item ourselves. Just ridiculous. We finally pushed back enough times that they agreed to send us a new replacement. Then they put their own address wrong on the return label they provided us, so the damaged item we were returning got stuck with FedEx for a few extra days until that got sorted out. This whole experience was a complete nightmare. Won’t order anything from them again.

"Great experience ordering over the phone"

Daniel was friendly, very helpful and professional. He made the ordering experience easy and helped me save money on shipping. I'll be doing business with toolots in the future.

"Good results again."

Have ordered from here several times now, always had fast shipping, reasonable prices for a quality product.

"Excellent quality"

Excellent quality, price, and service!

"The web site is not well organized"

The web site is not well organized, the parts I was looking at were all mixed sizes instead of being organized by size. I was looking at ER collets and the sizes were all mixed. Once I was able to find what I was looking for and put them in my cart, the rest was very easy and payment system was slick and easy. Down side is there seems to be a problem getting my purchase out the door. A label was created but nothing has showed after 2 days that anything has left the warehouse. It would be nice to know my stuff is on its way and when it might be delivered.

"Super easy to order!"

Super easy to order!

"Four sounds more rounded but four out…"

Four sounds more rounded but four out of four stars !! I’m really excited about this particular model. Very inspiring, exhilarating, modus operandi 1, just to be on the safer side is my go to and be right back the scenic route of course…love this fine craft work. The guys at Toolbox are just plain awesome superstars. I would definitely recommend these guys for painless hassle free quality service. Thanks a lot everyone who made it possible at the ToolBox!

"From the time you get the order till…"

From the time you get the order till shipping takes to long. When it get my order then I will change my rating.

"Nice and quality ten 200% recommended"

Nice and quality ten 200% recommended