"A non eco friendly purchase"

When I first purchased my modular settee I intended that I would keep it and recover it as it wore - unfortunately it is too expensive to do so and the original sizevif the settee is no longer made - annoying

"What a find!!"

It took my husband & I 10 years to find a suite we both liked. We took one look at your suite and both knew we had found what we wanted. It looked classy felt classy to touch and to actually sit down was so so comfortable. I am only sorry after 20 years you no longer make the same design.

"Superb quality and comfort"

Superb quality and comfort. Stylish fabric choices and good sample service. Highly recommend.

"Expensive and uncomfortable"

My sofas bear little resemblance to the comfort I felt when sitting on the same model in the shop. Really disappointed and rarely want to sit on them. I suspect that the slightly firmer fabric on the shop model prevents the sagging and slumping, creasing and folding which occurs on mine.
The manufacturer's sent a technician to look but all within normal parameters so £4000 down the drain as far as I am concerned.
I will buy 10 cheap sofas next time. These will be gone in less than a year as they are uncomfortable.

"Samples came very promptly"

Samples came very promptly, however when on your website you cannot be directed to my nearest stockist list as the circle just keeps going around. Could you please advise who my nearest furniture shop who stocks your sofas is please my postcode is LE5 6ST

"Good luck trying to get fabric samples"

Good luck trying to get fabric samples. Ridiculous. With a previous purchase from Collins and Hayes I'd noticed a patterned fabric and been put together upside down - meaning on the one seat cushion I could never turn it over. Pointless complaining. I give up with this company now.

"We were told when ordering from the…"

We were told when ordering from the showroom that extra arm covers were available. However, after about 10 days into the 3 week lead time we were called to say that they weren’t available after all. They could sell us the fabric but couldn’t make them. We cancelled.

"Lovely fabric and styling, cushions too squashy!"

Love the look of our two Lavinia sofas- as long as no one has sat on them! The back cushions don’t seem to have enough feathers in them and need plumping even if they've only been sat on for a couple of minutes. The fibre seat cushions also need plumping very day and are very squashy, so not as comfortable as we’d hoped. They have only been used in the evenings and mostly by just two (average weight) people, since getting them in January, so they have not had heavy use. So - a bit disappointed but I got the Romo Linara fabric I wanted and the overall look is great!

"Was not able to buy fabric as not trade"

Was not able to buy fabric as not trade
Very disappointing

"really helpful customer service"

really helpful customer service