"Worst rental car "

They managed to ruin our experience in Croácia.
terrible company acted in bad faith to make more money. It may be cheaper but in the end it will be more expensive. We received the car at night and despite taking photos it was not possible to see the wheels. They charged us 175 euros for a scratch that was already there! As we had no way of proving it, we had to pay.
I’m so desappointed!!!
You better don’t choose this rental company.

"Recommended"

The car was in good shape. Great service. Not sure why the out of country fee needed to be charged.

"Worst car rental experience ever"

I thought I’d obtained a good deal with Avia, via EconomyBookings.com: €560 for 12 days’ hire of a standard sedan. When I got to the rental booth, Avia staff told me I needed to pay an extra €1300 deposit in order to incur no further insurance fees. I tried, but as my credit card spending for the month was maxed out, I couldn’t pay the (nearly) €2000 they were asking for. I therefore had to pay €234 to lower the deposit to €500. With no clear benefit from that extra payment t (it should have given us better coverage for scratches and other minor incidents. Another Avia staff member still scared me by saying that in case of a flat tire I should buy two new ones myself!) This is a scam of the lowest level, which shouldn’t be allowed to happen. Avoid Avia like the plague

Update: Avia's response further proves their incredible bad faith, as does Pablo's comment from August 15, he too was forced to pay a ridiculously large deposit with no prior warning (& no, noone reads the small print. Avia takes advantage of this)

"Great!"

friendly, helpful and informative.

"When picking up the car at Zagreb I…"

When picking up the car at Zagreb I needed to call an Avia employee to get the car. No Issue as they came in about 15mins but a little inconvenient. Apart from that, the car was great and was good value for the 47days I had it during my stay.

"Pula Airport - good but some issues"

Pula Airport
The staff were very helpful. The car was exactly as requested and easy to find.

However, my credit card, didn't work. This shouldnt have been a problem - I had a debit card and my
companion had a credit card too. But the staff did not have the flexibility to use either of those. The card had to be in my name (even one from a joint bank account was not acceptable) and had tob e a credit card not a debit card.

We ended up having to re-book from scratch - at a different price. Or go to one of your competitors.

This would be an easy change to make and would avoid, what must be, a frequent occurrence

"Mala experiencia. Entrega de vehículo de categoría inferior al reservado."

Nos dieron un vehículo de inferior categoría a la que te teníamos reservado. Alquilamos un Volkswagen T-Roc por la capacidad del maletero (éramos 5 personas con las maletas) y nos entregaron otro vehículo de inferior categoría y con un maletero mucho más pequeño. Después de una hora y media no nos solucionaron el problema.

"I add a good experience with Avia"

I add a good experience with Avia the car was ready when I land at the airport and it was a verry easy process well explained and the return was very easy also I recommend Avia any time l

"Good quality cars, same old insurance upsell. "

Good quality cars. Very clean and in good condition. Only marked down as they try to upsell insurance at a high price when you collect the car, even if you have already purchased insurance from the comparison site. They are not the only company that do it, but I don’t like the practice. Be more transparent when initially reserving the car and I am sure you will get more repeat business.

"Efficiently dealt with paperwork and…"

Efficiently dealt with paperwork and car check. Very short wait. Friendly staff