"El personal rápido y amable"

El personal rápido y amable, sin esperas ni colas. Todo sencillo aunque era un país extranjero

"Everything was perfect…"

Everything was perfect from picking up to leaving the car. Nice staff and fresh car. Extra grateful that we didn't have to come back in the middle of the long rent period to renew the deposit.

"Quick"

Quick, simple checking out our car. It was clean, full of petrol and had a few dings which were documented.
Low hassle. Will use again

"Everething went well"

Everething went well. We just needed to pay an extra insurance to avoid paying a 1 000 € deposit.

"I was an hour late to pick up the…"

I was an hour late to pick up the rental car, AVIA charged me €38

What for ???? As car has been booked from 11.00 am onward i collected the car 12.15pm
the lady was rude not friendly
Not happy wd their behaviour
If a car has been booked for 4 days why some one will be charged for picking it up late for couple of hours ??? If its booked its booked.
Picking up a car 2 hours late n then imposing a fine is wrong
They r just looting
She said its our policy

"I waited for 1.5 hours to collect my…"

I waited for 1.5 hours to collect my car. This is the longest ever I had to wait. What’s more distressing is that there were not more than 10 people in front of me. Also, I really don’t understand why it took 15-20 minutes per customer to take payment, print a few docs and hand over the keys. It was shocking.

"The return of the car was a bit…"

The return of the car was a bit confusing. It is not up to the customer to take photos and videos to justify the condition of the vehicle on return.

"A pleasant renting."

We did not have any problems renting with Avia rent a car. Everything was perfect. We would rent a car again with this company. For us, they were honest and reliable.

"Great hire car experience"

Easy to find. Quick collection of car. Great new hire car. Easy drop off. Great.

"Almost criminal"

We booked the car through Carjet at a price of 150 EUR including full insurance. We were informed that the insurance through Carjet did not work and we were asked to provide a deposit on a credit card. As the person on the carjet contract did not have a credit card and no other credit cards were accepted we had to pay an new full insurance and full tank at a price of 365 EUR. So instead of paying 150 EUR we had to pay 515 EUR instead. The attitude at the counter was very rude. We were informed that we could read all the terms and conditions instead of complaining. When we asked how many times they had to argue about this, they told us 2 out 3, but with the remark that no one read all the terms and conditions, so they could be blamed. Do not use this company. I have rented cars all over the world, but never met such an attitude and behavior.