"So easy and amazing "

Amazing customer service and the entire process was so easy and convenient! Definitely recommend.

"Customer service has been great"

Customer service has been great. They made the process of getting my impressions done, showing me a treatment plan and payment very easy. Can't wait for my aligners to arrive!

"Customer service was limited and unhelpful "

I was having photos and reached out to the tech who emailed me following up three times. I didn’t get a response. I contacted customer service they never responded to my request so I contacted them again. Still nothing. Figured it out on my own.

"Liar liar "

They hound you the minute you show interest, and will text and call you everyday until you make a purchase. Once you've made a purchase they literally ghost you. It's been 5 weeks since I placed my order and I have not received any updates. They tell you that it takes 3 days weeks for your aligners to be made and shipped and that's just a bold face lie. I've reached out to inquire about my order but have received absolutely no response. If I had known this is how the customer experience would be I would have NEVER gone through with using byte.

"Horrible"

Horrible. No customer service after you pay! 2.5 months no aligners! No one can tell me where they are. It’s nearly impossible to get customer service and no phone numbers available. Please proceed with caution while using this company.

"Itemize Invoice."

The representative was very nice and really tried to get my issue resolved which she did. I was able to get what I wanted yesterday.

"Super friendly service"

Super friendly service, very professional and thorough. Great company!

"Has been a wonderful experience from…"

Has been a wonderful experience from the beginning!! Very quick delivery to any questions we needed answers!!!

"Everyone was so helpful and…"

Everyone was so helpful and understanding of my time constraints and questions.

"Amazing"

So far the representatives that I have been lucky enough to work with have been AMAZING! I was frustrated, and I was short and rude! Yet, they remained patient and kind both in text and phone conversations! They went above and beyond! Also corrected my choices in product that would benefit my smile and not the company! I am so impressed! Thank you for tolerating me!!