"Just Simply Outstanding"

Over the last couple years these have been my go-to Le Creuset and KitchenAid aid shop. I occasionally treat myself to bits and bobs here and there and my experience has always been a happy one. Friendly, excellent helpful customer service and the delivery has always been on the money...even though it is standard 3-5 days from the outset. It sometimes feels like years when your itching to lay your hands on something you have you’ve purchased with hard earned cash. What more to say…good retailers are still out there and the people who deal with the likes of me are very very good and human!

Unfortunately for the 3-5 day standard mule delivery I’m unable to give you a full 5 star rating so underneath that 5 star is really a 4.9999 star!

Joking aside, flawless every time and keep up the stellar work Dawsons.

"Great price and service"

We bought an expensive garden furniture dining set.
Dawson’s (garden furniture word) were one of the few suppliers in the uk that had in stock the full set we wanted to buy, they also happened to have the cheapest advertised price. I was wary about the the reviews I’d seen and dealing with such an expensive item and a company so far away from home.
I should not have been. They were great to deal with and offered efficient delivery. Our daughter checked the delivery in our absence but didn’t notice a cushion was missing. There were 15 to check of all shapes and sizes!
We called Dawson’s the following morning who immediately dispatched a replacement. Which was with us the next working day.
Can’t fault the service provided in any way.

"Excellent on all counts"

I was concerned to read the negative reviews here, and hesitated about ordering from Dawsons. My experience has been entirely positive, so I thought it only right to review it here. I asked a question about their returns policy before purchasing, and had a helpful reply the next day. I then went to place my order, and found the prices had gone up. I emailed them to say I had awaited their reply before ordering, and now found the prices were higher. They replied very quickly to say they would honour the lower prices, given the circumstances. The delivery arrived very quickly, with DPD, and I am delighted with the garden chairs and table that I ordered. Good service all round, and very responsive. Well done, Dawsons.

"Great price, no problem with the order"

When I was making an order I was aware of negative reviews about the company, and I expected that we can face problems if something goes wrong. However, the price of the new coffee machine was so good, that I couldn't resist.
To our surprise, the coffee machine arrived all safe, in 3 days after the order (we didn't ask for the next day delivery), and everything was great. We will definitely use this shop again because it has plenty of nice brands.

"Excellent price for my coffee maker"

I ordered a KitchenAid Siphon Coffee Maker from here and was initially wary at first as their price was £40 cheaper than their competitors. However the order arrived within a few days and the item was genuine and brand new so had nothing to worry about.

"Very Happy !"

Purchased a Kitchenaid mixer from ecookshop. Advertised at a great price complete with a promo offer of some lovely freebies. Was delivered within the time frame given and exactly as described.
No problems and would happily order from this site again

"Great machine, great service"

Ordered a Sage Duotemp coffee machine from them as the old one had broken down. Called them up and they speeded up delivery, great machine and really great service. Thanks

"Amazing price and service"

Bought a Kitchenaid Artisan Mixer at a fab price and the freebies that came with it were fantastic. I was sceptical at first after reading reviews here but there was no need. I chose to pay for next day delivery and was kept informed all the way right until it arrived. The mixer arrived well packaged and in perfect order. I couldn't be more pleased with my purchase and would have no hesitation ordering again.

"Items arrived broken"

Items arrived broken. Adam was very unprofessional advising me that to take the broken glasses from the box with shattered glass in and put the replacement glasses when they arrive in that box. Well sorry, these cannot be presented as gifts.
I’ve requested a return of all items and will never shop with them again. My advice, please go else where!

"Unacceptable service"

Ordered AND PAID FOR slow cooker on 27.12.18 for elderly father. Stated delivery on 8.1.19. Did not arrive. No communication received. Contacted Dawson’s. Received email stating it was out of order. Had to request refund. Not acceptable