"Brilliant !"

Placed my order on the website at 10.45 on the Friday morning of a bank holiday, Saturday delivery chosen and delivered at 08.30 on Saturday morning.

The cost of the items (Le Creuset) compared with other retailers just wasn’t in the same league, much, much cheaper and I got 4 free wine glasses. Even Saturday delivery was only £8.50 and DPD are used who I think are very good.

Great prices and great service from Ecookshop - what’s not to like ?

"Weber genesis ii"

Recently purchased a Weber gas bbq. All was as should be and delivered on time. There was also an offer for 5% off making this the cheapest I could find online.

"It's 5 stars for BBQ World"

It's 5 stars for BBQ World. I ordered my Weber BBQ on a Friday and they delivered the next day. I was kept informed via email and everything worked like clock-work. I was very impressed and will use again when needed.

"Excellent polite customer service"

Excellent polite customer service

Delivered Kettler chair the day after

"Excellent - Quick delivery, super service."

I purchased a bistro set with some scepticism as the price was low. I spoke to one of their reps - Alan - who reassured me they were legit and he was very helpful in advising me which items to buy and even tempted me to buy a BBQ.

Most recommended.

"Damaged Garden Furniture"

My Kettler garden furniture was delivered on 20 May in undamaged packaging. Unfortunately, the table was scratched and marked, parts were missing and the corner was badly bent. I emailed Dawsons immediately on 20th May and sent images of the damage. Although my complaint was originally acknowledged, Dawsons have still not offered any resolution and now appear to be ignoring my hastening correspondence. I feel their customer service is very poor and having spent over £650 with them I will not ignore their mishandling of this problem.

"Still not received our BBQ from BBQ…"

Still not received our BBQ from BBQ world, paid extra to get it delivered on a specific day - today, however a young lady from palletways gleefully told me mid way through this afternoon that this wasn't going to happen but they could deliver first thing tomorrow. I cannot believe that a) they did not appear to care in the slightest that they let us down and b) they were so happy about it. Now we need to take another day off work!

"Ordered a pair of garden seats on the…DAMAGED"

Ordered a pair of garden seats on the Saturday 1st June. 2 items delivered on the Wednesday following - one with a big crack in the wooden seat. Advised them immediately by email with photos. No contact from them until I wrote again and received an email on the Saturday asking if the packaging was damaged - no apology. Answered immediately that it wasn't and am still waiting for some kind of response from them. When that will come , who knows. A poor performance by Dawsons. Of course sometimes things get damaged but its how you handle the problem that will define you as a retailer

"Good supplier but don't trust the reviews"

Have made a few orders and they supply well packaged and delivered on time so can't fault that. I reviewed products both good and bad (in my opinion) and surprise surprise the 5star reviews were added to the website, the 1star reviews were not, odd that!!!!

"Received delivery of my fabulous garden…"

Received delivery of my fabulous garden furniture today . Really delighted with the service I received from Garden Furniture World . Thank you Adam for arranging my prompt delivery . Loving the Kettler Caleta furniture