Bed Kings

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856 reviews
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Customer Reviews about

Bed Kings

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Manjit C

4.00/5.00

"Excellent service and communication"

Excellent service, communication and delivery.
The bed hasn’t been slept on as yet, it’s sturdy and well made but a little higher than I was expecting.
Only criticism is the bed should be on casters. Instead it has to be lifted to be moved. Mattresses were also softer than I would have liked.
Cannot fault the delivery men, who were extremely helpful.

12/12/2022

Hazel Guest

5.00/5.00

"Good product for a very good price"

Good product for a very good price. Easy to assemble. Took a couple of weeks to arrive but good communication from bedkings throughout. Delivery men were very friendly and helpful.

11/12/2022

Pam Robinson

1.00/5.00

"Dreadful customer service and all very disappointing."

Very disappointing! Ordered in Sept and eventually received in Dec. I could cope with delays if I had been kept informed properly. Emails went unanswered and phone calls not returned. Poor experience once it was left with the distributor too. Apparently parts went missing. On the day of delivery the van broke down and I had to get a neighbours van to collect it. I appreciate this was out of their control but the additional installation charge has not been refunded although I clearly did not receive this and have written and asked.
Good customer service sadly was missing throughout the whole process.
The bed itself is alright but not of the standard I would expect for the price paid. Poorly finished with sharp staples loose in the trundle which potentially could damage the mattress over time. I will not be buying from this company again.

11/12/2022

Alan

5.00/5.00

"Highly recommended - excellant service and value for money."

I bought a ottoman bed and wardrobe separately. Both were delivered with care and in the time scale promised. Paid extra for assembly and can can recommend it for the DIY challenged - well worth the extra, both items assembled and all packaging removed. There was a slight flaw on the wardrobe but a replacement piece was fitted withing a week. Totally professional and friendly service throughout. Highly recommended.

10/12/2022

Cody Bunn

2.00/5.00

"Communication was terrible said…"

Communication was terrible said something would be delivered next week then didn’t then said it would arrive on Monday but came Tuesday. Items boxes looks not damaged but once opened wardrobe scratches in multiple places

07/12/2022

Pip and Nigel Jones

5.00/5.00

"Everything as expected"

Everything as expected . Very good experience and staff really helpful

06/12/2022

Mrs Amanda Marting

5.00/5.00

"Value for money"

Value for money. Lovely delivery men.
Even refunded half the assembly money,when they couldn't assemble wardrobe through no fault of their own.
Highly recommended retailer.

06/12/2022

Ms Reuben

5.00/5.00

"Very helpful staff"

Very helpful staff. Had it fitted, very friendly guys and a quick set up, highly recommended Bed kings.

06/12/2022

Judith King

3.00/5.00

"Delivery men dumped the bed in the…"

Delivery men dumped the bed in the hall. Said extra for "room of choice". Where do beds normally go? I usually put mine upstairs. Had to pay extra in cash. It felt like a scam. There's no way I could have got it upstairs myself so I had no choice

05/12/2022

Andrew Fox

5.00/5.00

"On time and friendly no problems"

On time and friendly no problems

05/12/2022
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