Car Audio Centre

Vehicles & Transportation
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703 reviews
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Customer Reviews about

Car Audio Centre

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Noel Stanberry

5.00/5.00

"Beautiful work done by Rick and Bill"

I went to car audio centre in Garratt lane to have my sub setup in my Mercedes GLC43. These guys were amazing, Bill and Rick told me what time to get to them, got there a bit early, they took my car in straight away gave me a rough time that it would be done. I was surprise when they rang to tell me they had finished. I got back and everything looked good it sounds good. You guys are really amazing. Thank you

06/08/2023

Sarah Thompson

5.00/5.00

"New headset fitted"

Had a new headset fitted to a Peugeot boxer van , great service , very professional, will be using car audio centre in the future for anything else.

03/08/2023

Simon Hearn

5.00/5.00

"Subwoofer fitted to my Suzuki Vitara"

Had a subwoofer fitted to my Suzuki Vitara by this shop, really happy with the service and the end result. Made a real effort to ensure I was happy.

30/07/2023

Kevin Haworth

1.00/5.00

"Beware"

When i went to pay for the item in my basket - AVG antiVirus reported that it had blocked 'CardStealer'

28/07/2023

Howdy

1.00/5.00

"Same as other customers..claim items in…"

Same as other customers..claim items in stock but they do not.
Had my hard earned cash for over three weeks,no reply after four days.
Looks like a charge back from my bank will need to.happen

16/07/2023

Shane Mathews

1.00/5.00

"This company advertise items on the…"

This company advertise items on the website they don't even have in stock, The they call you to try and sell you something different and even said oh we found the item that was missing in the warehouse on stock take, When i said to the advisor what was the item missing he couldn't even tell me what it was, I choose to get a refund and 2 days later even though i had emails to say the order was cancelled they still didn't send a refund, Eventually i opened a case with PayPal and they send a refund but by E cheque that takes 5 days to clear, this was on the 1st July, its now the 10th and still no cleared funds, Stay away from this company if you don't wont a world of pain and issues,

10/07/2023

Reece

1.00/5.00

"AVOID AVOID AVOID"

I bought Speakers from this company on the 26th of May. Thought okay will get them in a week or so. 3 weeks later Nothing. I sent a complaint and they said they can either uprate me with "better" speakers or wait as theyre on backorder and will be with me the next following week from June 14th.

Rolls around June 25th Nothing.
I stated that If I didnt get a order has been sent email by July 4th Id get paypal involved. They said that my order didnt arive on the last shipment and asked If I wanted to cancel my order which I said Yes.

04/07/2023

Matt

5.00/5.00

"First class fitting service"

Right from my initial phone call Leon identified the perfect stereo system for my vehicle. Fitting was excellent, and I’m really pleased with the way it all functions. Leon’s knowledge and attention to detail was excellent. Thank you very much.

01/07/2023

C Jardine

1.00/5.00

"Charge extra for next day delivery they can't meet and then refuse to refund the charge."

I placed an order on-line for a package with two units. The package was showing as in stock. I paid an additional £10.00 for next day delivery. Next day I got a message asking me to ring them. Hung on the phone 5 - 10 mins before I got through only to be told that part of the package was out of stock and would be a few days. I accepted that but said I would expect the next day delivery to be refunded. The chap on the phone said no - It was my fault I hadn't read the screen properly and it stated that next day delivery was when the item came back in stock!. I cancelled the order!

I logged straight back into their site, and looked at the package offering again - It has been put up by £100.00 and now very clearly states that next day delivery is available when it is back in stock - either organisational shoddy practice or someone was covering up their mistake.

Either way a different attitude on the phone, refund the £10 next day delivery and then say it would be normal delivery when back in stock would have worked.

Shame on you Car Audio Centre.

22/06/2023

Wayne Ghosh

1.00/5.00

"Placed order 20th May got an email 22nd…"

Placed order 20th May got an email 22nd May saying item was despatchd Today phoned up 29th May then suddenly get an email from DPD saying they are awaiting the item. Got another email from car audio saying items are being picked and packed.

Disgraceful lied to me on 22nd Better not be lieing to me again.

30/05/2023
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