"Excellent service of Betty on IChat"

Excellent service of Betty on IChat. Very helpful, friendly and takes time to research.
Will recommend
Thanks again

"Initially I was thrilled with GlassesPro, but then..."

Initially I was thrilled with the customer support assistance I received as a first time online prescription glasses purchase.
Until I was contacted to advise me the frame I chose was no longer available. So I gave them my second choice, which was also no longer available, leaving 3 ugly choices. Since there is no refund on the lenses, I pick the least undesired of the 3.

I suggested they add messaging on their website to advise customers before ordering when frames are not available.

Now four weeks later and I still do not have my glasses, and no communication other than what I initiate (email and calls)

Had planned to order prescription sunglasses, but will look elsewhere after this poor experience.

"Have not received my order yet and it’s…"

Have not received my order yet and it’s been over a month.

"Excellent service"

Excellent service. Ma commande de remplacement de clip solaire est un fit parfait.

"Very responsive customer support"

Very responsive customer support! Thank you!

"Excellent customer service from Xyra"

As far as quick, helpful and accurate response on chat line goes, Xyra is a very good rep on the chat line.
I ordered frames from Glassespros. and I was delighted. I am ordering them again right now.
Shipping was fast and free in Canada and USA. yipee.

"I received what I ordered at a good…"

I received what I ordered at a good price. Their people were a pleasure to deal with.

"I placed my order on 4/27 and has yet…"

I placed my order on 4/27 and has yet to receive my order and it’s 6/13.

"Having the 150 power readers included…"

Having the 150 power readers included in the glasses was what I wanted.
However, I was under the impression that the lenses were going to be polarized. I'm not very happy with the product.
Mark Brown

"Glassespros is the worst eyewear company I have ever encountered"

Glassespros has officially been renamed GLASSES - NOs! After waiting for THREE months for my glasses order to be delivered, I had to return the frames (they don't allow returns on lenses) at my cost that Glassespros then failed to retrieve even after I called them MULTIPLE TIMES on over ANOTHER THREE MONTHS, so the glasses were returned to me today.
Don't waste your time with this company, unless you love not receiving your product and not receiving any customer service if you need to follow up. They're truly the worst eyewear company I have ever had the displeasure to encounter!