"Very Friendly and Helpful"

The lady I spoke to, Jennifer, was very friendly and helpful. She dealt with my query promptly and also gave me some very useful additional information.
It makes such a difference actually speaking to a real person. Thank you.

"I would recommend Kennel Club"

We recently lost our dog Quin and Kennel club were excellent. As well as paying for Quins treatment without any hassle, they showed great empathy with every step of the way. We have now had a new pup, and yes, he is insured with Kennel club

"They are helpful and keeping me updated…"

They are helpful and keeping me updated of the progress regularly. I was😔 anxious and worried about the diagnosis of heart issue of my little one just over a year old, their help relieves some stress out.🙏

"Very helpful all sorted on the phone no…"

Very helpful all sorted on the phone no problems at all

"Great customer service "

Really appreciated talking to someone who was friendly, understandig , professional and supportive. For me it's so very important.

"Amazing Lifetime Policy back up with Outstanding Customer Service"

I cannot fault The Kennel Club Insurance policy and today I had a query about a recent claim and the customer service representative Shane Millar explained it clearly for me to understand.
If you are looking to insure your animals (in my case a dog) I would highly recommend The lifetime policy from The Kennel Club. Claiming is very easy and customer service is outstanding. This is not a paid review but a personal experience of excellent customer service that should be recognised.

"Excellent service"

Excellent service. Called me back when they said the would. Actually this is some of the best customer service I’ve had over the phone in some time.

"Very helpful and friendly team member…"

Very helpful and friendly team member who was genuinely interested in my pet and I.

"Easy and straightforward on the phone"

Easy and straightforward on the phone and very informative, I was unable to extend my puppy’s policy on line due to a glitch in the system however, it was just as easy and quick on the phone, if not better as I was able to enquire about travel abroad and breeding for the future.

"Great help "

So helpful, very friendly and answered every question I asked