"Polite"

Polite, clear and efficient. Many thanks Shane
Gillian Hughes (Purdey)

"Customer service"

The customer service from Shane was excellent.
I was very impressed with his professionalism and understanding.

"Fantastic advisors and brilliant insurer."

Advisor Zoya was extremely helpful and was very patient. She told me how to make an online claim, upload photos and wasn't at all judgemental about the lack of my digital skills. This was fantastic as my pet has a lifelong health condition and I'll have to make ongoing claims. Zoya told me to call back if I needed any more help. Previous claims have always been dealt with very quickly and efficiently - brilliant insurer, would highly recommend.

"Excellent customer service reps who…"

Excellent customer service reps who really do a good job

"Very happy with the set up and claims process…"

Very helpful and good communication throughout setting up the policy, and we were so pleased to have our claim settled so quickly without any issues. The online claim system is quick and simple to use.

"Gave good advice when needed"

Gave good advice when needed

"Full marks to the Kennel Club"

Getting insured with the kennel club was an easy process. I'm loving the emails I receive to help me understand and look after my pet more responsibly and the help line to pet professionals seem a real asset.

"Sorted problem thanks"

Sorted problem thanks

"Shane has been incredibly helpful and…"

Shane has been incredibly helpful and kind. Thank you so much for everything you have done for our little one today.

"Always by our side"

Our little dog has had a great deal to put up with in his life and Kennel Club Pet Insurance have always been by our side to keep him up and running. Our thanks to them and our recommendation to anyone considering pet insurance, don't hesitate to sign up.