"Gardening strimmer"

Got information from company sufficient to allow me to place an order. That arrived in tact and on time the goods are as described and do the job well

"Great hedge trimmer"

Well balanced, light weight and quiet, this extending pole hedge trimmer is great. Battery lasts ages too.

"Responsive Customer Service Team!"

Needed a spare part for my mower but the website is quite confusing. Used the contact us function and Mitchel and Leo both took time out to go through the options and help me place an order. Nice to have a better resourced responsive customer service team for a change - well done folks!

"Conrete mixer"

Product is not fit for purpose spent £350 on a concrete mixer that is not safe contacted your customer services promised a call back over a week ago no one has bothered this my last purchase from you my partner and i have spent a lot of money with recently very disappointed

"I had issues with the product I bought…"

I had issues with the product I bought but Genpower and their staff were excellent and prompt in dealing with it.

"Rukshal Ruhomally from (Genpower)…"

Rukshal Ruhomally from (Genpower) helped me a lot in a refund situation i found myself in. Thank you so much for the help and efficiency

"Delivered promptly and works well and…"

Delivered promptly and works well and quiet. As packaging machine manufactururers, we are looking at incorporating these into each machine so lack of noise is a key issue. If being used in workshop, I would say the very short mains cable is a downside.

"Banazeer was extremely helpful…"

Banazeer was extremely helpful Knowledgeable and responded really quickly.
The answers supplied were spot on.
Many thanks for a great online chat experience.

"Wrote all this before explaining bad…"

Wrote all this before explaining bad service I had experienced.I am shocked that trust pilot didn't fill this box in for me

"Very good company and quick assistance…"

Very good company and quick assistance to remedy our issues. Special thanks to Rukshal who was amazing.