"Nice items"

Nice items, as advertised, good price and go well with other ornaments on display.

Didn't mind the delivery charge, even though arrived a little later than anticipated as items were well packaged and good communication when querying delivery update.

"False advertisement"

Searched online for a product which I was pleased to see this company/website was cheaper than other companies which now is obvious as to why. The product was advertised on sale, during the checkout process, the price went from £128 to £236!! The price in the bag for each item had increased by nearly double. Not something you’d expect on any website or items especially the ones on sale.

"Ochre lounge chair "

Great communication about each stage after placing the order. Was a bit unsure about buying a chair without trying it out and seeing it but it’s perfect and really comfortable. Packed very securely and a quality product. Delivery was exactly when I was told which was greatly appreciated as I had to get a friend to wait in for delivery. Would have no reservations about buying from Decor Interiors again

"Online service is disappointing "

If the company responded to cancellation requests and customer queries about delays as fast as they do Trustpilot reviews there would be few complaints. Can’t remember the last time I had to use the payment dispute service. As soon I cancelled the order it should have been refunded. The order process was good, and I thought the update emails were great, until order never actually dispatched. Item was not actually in stock. That made the order update emails a nonsense, ‘we’ve quality checked, we’ve packed, we have it ready for collection’. No the item was not in stock and none of the messages were true. No doubt the in person experience is great, but the online is terrible. And please don’t respond to this comment, it would take less time to process a refund than reply to this.

"5 Stars ⭐"

Received a lovely gift from my sister from Decor Interiors for Christmas and have bought multiple items in the past. Can't fault the items or the customer service! Joanne & her team go above and beyond with her help and advice. Highly recommend 🩷

"Personal Touches all the way..."

I have ordered so much from here but have only just got round to leaving a review.
Moved in to our new home around Halloween time and naturally we wanted a lot of the decor done for family coming on Christmas Day. Joanne & her team helped me source the perfect dining table, benches and end chairs AND sofa for a different room. Only ordered a few weeks before Christmas and all arrived in time. The items are beautiful and get complimented all the time.

The staff also helped suggest accessories for each room such as cushions, rugs, throws and faux plants etc. I would be lost without this business and their always friendly interactions and their magic touches they add to our family home 💜

"Good service "

Good service

I think some people have to much time on there hands to keep go on trustpilot everyday to see how many reviews a company get in one day (Edith).
Can't complain got my order no problem

"Well worth a visit"

Great shop to find unique pieces for your home. The staff are also very helpful I would recommend a visit!

"Do not buy from this company!"

Twelve five star reviews uploaded on the same day and they say they don’t write fake reviews. LOL
Terrible communication and terrible customer service. You will have to chase them for a refund. Avoid

I’d like to correct you there. I actually contacted Trustpilot in regards to your influx of five star reviews, which I found extremely suspicious, as I don’t think it’s an accurate reflection on the service you provide and I think it’s very misleading. I asked them how do they authenticate the reviews that come through. Basically anyone can set up a Trustpilot account and can give a review for any product, service, etc. Trustpilot have no way of knowing whether or not that person actually used that product or service-they just have to believe that people are giving fair and genuine reviews.
You say you can’t see an order under my name-are you suggesting I wrote a fake review? As you said Trustpilot wouldn’t allow such a thing…

"Get of them all the time great stuff…"

Get of them all the time great stuff can't fault them and amazing delivery