"So helpful!"

The B&P team could not be kinder or more prompt in their assistance on issues. We had a switch that broke a few months after installation, and they replaced the switch immediately with no questions asked. Their products are so beautiful and high quality, and it's great to know that if something is amiss, they take every step to correct it.

"Above and beyond"

Melanie is the best representative of any company I've dealt with before. No kidding.

They set the bar for treating their customers well.

"Superb Customer Service"

I had several issues with an order placed during the Black Friday sale. Melanie and the Buster + Punch team went above and beyond to put things right. I'm extremely impressed with their dedication to customer service. I was initially frustrated, but am now a very happy customer.

"Small issue, great customer care"

I had a small issue with one of the toggle modules, and Melanie D. from customer care managed to resolve everything in the best possible way and in no time. Top-notch customer experience.

"The customer service is great"

The customer service is great. We were helped by Kirsty and she is very kind and was very responsive.
We have corresponded with her twice, and very happy with the outcome.

"Reactive after-sales service"

I had an issue with a switch and the team was super reactive to send a replacement piece. They really consider their customers.

"Coming through when it's easy not too"

We have had nothing but wonderful customer experience with Buster + Punch. Sometimes things don't go as planned ... but they came through to make it right and we couldn't have been more pleased. Customer service and standing behind your product is a lost art these days but they seem to remember it. Thank you!

"Package never arrived"

Package never arrived

"Everything went fine"

Everything went fine, thanks!

"I've ordered twice from Buster & Punch"

I've ordered twice from Buster & Punch. Both orders arrived well packed and quickly. To say their product line is unique is an understatement. Great quality and priced correctly. I would not hesitate to purchase again. Going to attempt to include photos?