"Thank You for being on the ball!"

I have used this company successfully a lot over the years
Today I booked a return from Luton without realising that, whilst the outbound is from Luton the inbound lands at Heathrow. However OTS are totally on the ball and they spotted it and checked with me then issued a refund as Heathrow is a lot cheaper for me than Luton
OTS are brilliant and always been reliable and I recommend them most highly

"Terrible"

Terrible! Avoid!!
Driver was lovely, however this company put on an additional charge for us failing to get off a long haul flight and into the car within one hour (we were 1 hour 10 due to waiting for baggage). This was NOT made clear at time of booking- we were in fact told to call the driver when we had landed. I planned to do this when we were through all the queues, however he arrived early and therefore the ‘clock’ started (I was not aware there was a ‘clock’!). This is not reasonable considering they did not follow their own process.

"A scam"

A scam. Had to cancel a booking 20 minutes after making it (for the following week) due to the unavailability of child car seats. Was charged 10% of the total journey fee!

"On time, fast, efficient, friendly"

On time, fast, efficient, friendly

"ABSOLUTELY NOT!"

Terrible company! Be warned you may be left stranded and they keep your money. Do not book with these people.

"Price and reliability"

Price and reliability, helpful friendly drivers.
Wouldn’t hesitate to use again .

"Prompt and professional service"

Prompt and professional service
Friendly and helpful driver
I have used Onward Travel Solutions a few times, and have never had any problems.
Would definitely recommend

"Flight was on time and Edwin was ready…"

Flight was on time and Edwin was ready to go, all very straightforward.
Thank you.

" Airport Taxi service no pick up service"

Booked a taxi to the airport with the family and taxi did not turn up. Called multiple times to driver and dispatcher and no one could reach the driver. Offered to send a second taxi but that taxi also did not turn up. Had to drive ourselves to the airport and ditch the car. Rushed through customs to just make our flight.

"Responded quickly to messages"

Responded quickly to messages. Was on time and very helpful.