"No one answers the customer service line during business hours"

Called four times today to find out about closing an account. No one picked up after being on hold and it hung up. Ironically, was trying to determine where to enter the credit card it was demanding to close the account. Sent an email and the reply promises a 24 hour response. Will see. Avoid this company and any one that can't be bothered to answer their published customer service line.

Did receive an email reply the next day and was able to close the account due to high fees.

"The company has completely broken trust…"

The company has completely broken trust by increasing annual subscription fees by 400% even on previously existing accounts they are assuming will be trapped with them. So if one invests $30,000, they are now going to charge $400 per year --> So over my 30 year IRA investment lifetime, they will have charged at least $12,000 on these investments, assuming they don't decide to raise their fees again... It's despicable and poorly thought out. I had hoped to invest much more with this year but am sadly now looking for other options.

"Great value Alternative Asset Roth IRA…"

Great value Alternative Asset Roth IRA for a wide selection of cryptocurrencies. Solid custodian with Coinbase. Outstanding service provided to help me do a partial transfer of assets from another custodian. Very professional yet personal and friendly customer service.

"By Far The Best"

I have now made four invetments through ALTO IRA. Everything has been smooth and when I needed questions answered, they were answered anD actions commenced within MINUTES. I have three other Self-Directed IRA vendors, and ALTO is the best (by a lot).

"Lindsay made the on boarding process a…"

Lindsay made the on boarding process a breeze!

"Great website for opening an account"

The website for opening an account is well designed and functions smoothly.

"quick easy transaction."

quick easy transaction.. ty

"Competent professional and accommodating"

Competent professional and accommodating

"Setting up and funding my new Alto account was very easy and straightforward."

The overall experience of setting up and funding my new Alto account was very easy and straightforward. After waiting the necessary period for the funds to be transferred over from my external account, I was "up and trading" within a relatively short period of time. The entire process proved to be painless with very clear communication provided along the way. Great service!

"Simple easy to use platform"

Simple easy to use platform. Would like more functionality but good basic platform for traing etc