"Almost impossible to log into the…"

Almost impossible to log into the website with iOS. Logins hang up forever….need a clean login page

"agent was very knowledgeable and…"

agent was very knowledgeable and patient with me

"Great customer service "

Very quick on responses to questions and website very easy to understand

"The process was very easy"

The process was very easy, and your directions were clear.

"It was so easy to get set up"

It was so easy to get set up. Great!

"Worst customer service."

Simple transfers or distributions take days. Other companies I use do the same thing in one business day. Even customer service takes days.

"Great Service"

Great Service. Always a person,

"Its good"

Its good, direct, no filler,

"I had questions about crypto IRA…"

I had questions about crypto IRA account fees and affiliate program, and Lindsey was very informative and explained well.

"Quick and Easy!"

I was answered quickly and reliably. I understood the person and they were polite.