"Appreciate the follow up to ensure the…"

Appreciate the follow up to ensure the account was set up correctly

"The representative was awesome"

The representative was awesome, but I greatly need you to add a graph like all of my other investment sites have. One that shows the movements of my stocks as a whole, on a daily, wkly, mthly, yearly and overall view.

"Limit Orders Don’t Work"

Same problem here. Have had decent experience until past few days. I’ve had sell limit orders working forever and just in time for the latest alt-coin rally they conveniently stop firing? Called customer service “phone support”, which is a euphemism because after waiting on hold for 10 minutes, they tell you to send an email to “help”. I got an email from “support“ and they said they were having their “technical“ team looking into it and they would get back to me. That was five hours ago meanwhile, my limit orders are still not firing and I can’t cancel the existing limit orders because their system won’t let me so I’m stuck in limit order purgatory. A supposed financial services company that can’t handle its own order book is truly pathetic. Caveat emptor.

"Limit orders weren't executed"

My sell limit orders weren't executed, which resulted in losing a significant profit on nearly a dozen different trades. Customer service is nonexistent. You wait on hold for 10 minutes and are then told, "No one is here to answer your call. Email us at ..." Do not invest your hard-earned dollars with this company. Cannot execute simple limit orders. Useless.

"Best Crypto retirement platform"

Best crypto platform for retirement or crypto investing. Customer service is awesome and the promotions are great. No complaints with Alto. A+++

"the call I had with your employee great"

the call I had with your employee

"They were responsive to what i was…"

They were responsive to what i was trying to do, provided assistance and confirmation when the transaction was in process & when completed.

"Quick help and hassle free"

I received clear instructions to the questions asked.
Aaron McComas was quick and professional with the request, good to work with. It was a hassle free experience.

"Service Value"

I had a quick and detailed response to my email/question. There was also a follow up call and an email with some additional services and a survey. They truly value a good service experience.

"Great experience "

I had a positive outcome for a transfer, the specialist provided adequate and extremely helpful support.