"I spoke with Jenny"

I spoke with Jenny. She was extremely helpful and patient.

"Respect and competence "

The man treated me with respect and fixed the issue

"Customer Service very helpful!"

The customer service associate was very helpful and informed me of my options to update the credit card on the account. They also notified me that I don't have the Vial of Life information listed. I will update that now!

"Waynie was patient and thorough making…"

Waynee was patient and thorough making sure I understood everything. And she didn’t rush me.

"Unable to test"

My alarm was not charged so could not do the test. It was my fault. I am charging the alarm now and will test it later today.

"Wonderful and Comforting Service"

My Mother and I used Bay Alarm Medical for many years. We were both extremely happy with their quick response, even to several false alarms. They were also fast to summon EMTS when the situation arose a few times. It was a comfort to me to know my Mother had help on the way at the touch of a button. When it was an emergency they called 911 and then immediatly me, so I was always aware of any situation. I highly recommend Bay Alarm Medical.

"Patient in answering questions and…"

Patient in answering questions and providing detailed answers!

"Question was answered right away."

Question was answered right away.
Representative was polite & helpful.

"Good customer service."

Good customer service.

"excellent customer service"

knowledgeable person answered the phone