"Very helpful custom service"

Contacted customer services because i didn't have a clue what i needed. Daniel was very helpful and determined exactly what i needed to fix a unit based on photos i sent over. Thanks very much

"Good customer service and speedy resolution "

Contacted customer services due to a leaking shower. Daniel sorted the problem quickly by sending out a replacement part, as we were under warranty. Thanks

"Hannah provided excellent and prompt…"

Hannah provided excellent and prompt service. Very happy and hope to have my shower select up and running again soon.

"Great customer service"

Great customer service provided by Daniel Hubbard. Daniel helped me with a product replacement query. He was very helpful and responsive and answered all my questions. Thank you for solving my problem.

"Delivery dates let them down."

They are so helpful that I should give them five stars, but sadly, the delivery disappoints.
They do not give a tracking number or date, and finally, when I got a date on an invoice days later, it never came on that date, so I phoned, and they said it would be with me the next day. It did not come. Finally, it came days after it should have. We, like most people, wait in to get packages, especially with the companies that require a signature. My advice is to sort this tracking out, and you'll get nothing but five stars.

"Hansgrohe- Exceptional customer service support"

The Hansgrohe attitude to customer service, ongoing support and customer retention is exceptional. Their products are of the highest quality in my opinion and can be relied upon to stand the test of time.

"Aftersales/customer care"

We had an issue with a handle so I contacted Hansgrohe customer services. I was emailed back very quickly by Daniel Hubbard (Customer Technician). Daniel was fabulous, kept in contact and resolved the issue very quickly. Would highly recommend.

"Hannah Houston was very quick to…"

Hannah Houston was very quick to respond and answered my questions perfectly.

"Customer Service as it should be"

Daniel Hubbard provided excellent customer service. He was superquick in his responses and came up with adequate answers and solutions for a set of spare parts. Keep it up! This is how you wish to proceed when you're stuck with a situation of a worn part. Thank you!

"Excellent customer service ......"

Excellent customer service, Daniel Hubbard has resolved our issue and provided the correct part, to fix a leak on our shower. The part was despatched to us on the same afternoon of our conversation with Daniel, received within 48 hours. We are really impressed with the customer service provided.