"I had a great service from Mitar and…"

I had a great service from Mitar and would highly recommend the company. He was very helpful and he looked around to found the cheaper broadband for me and called me back. If you found cheaper broadband elsewhere hyperoptick would match.

"So far we have been very impressed"

Very efficient service, we called on a Saturday afternoon and installation happen the Tuesday morning. The service was excellent and the Internet speeds have been great with no issues to date. We have been very impressed and are happy to have moved, it is great value for money compared to it's competitors.

"Very quick and very good…"

Very quick and very good troubleshooting approach. I am so happy with Hyperoptic Broadband customer service.

"I had a very good experience"

I had a very good experience renewing my broadband with Stefan Grzunov. Thank you for your support

"Always great customer service from…"

Always great customer service from hyperoptic and nothing short today. Aleksandar Knezevic Was so helpful and absolutely brilliant nothing was too much to ask. Credit to the compant

"Alex"

Alex, technical support, was extremely helpful and quickly resolved the issue.

"Account setup "

Nadja Lucic was really helpful. Super fast reply and quick query resolution.

"Disappointed on promises "

Service is good not as described 900mbp but only getting 300mbp whether I am too close or setting far my disappointment regarding the promise to get Amazon voucher a soon as I finish one month after activation that was 3/11/2024 up to this day no voucher received and keep calling every tow weeks been told rising ticket next call find no ticket been rise 2 times just playing around no honesty looking for another provider to move to

"renewal with a different contract "

renewal with a different contract
I was helped by Suzana DjokicI, who obviously explained to me very well and advised me among the various packages which would be most similar to mine and which price was more convenient with a simplicity that even those who are not very informed on the subject could easily understand, she was very kind and professional! I am very satisfied!

"Always the best"

Always the best. I've been a customer since around 2015 now and the customer service is speedy and efficient! Dimitrije just helped me out on a new deal - thank you!