"Patricia helped all the way"

Patricia helped all the

"Sri Lanka tour "

Taree excelled in her attention to our holiday booking

"So far communication has been good …"

Tarlee was helpful & explained everything well, we booked as a party of 4 & the next day friends booked also, our group of 6 was linked together which was great & we all got a email saying it had been linked.
Hoping our trip to Sri Lanka goes as well as the booking process

"We needed to change the dates for our…"

We needed to change the dates for our tour & still take advantage of the discount.
Van was very helpful

"Happy with the booking and service"

Happy with the booking and service. However, there is room for improvement in terms of responsiveness to email inquiry and communicating of booked tour details as advertised.

"Great service "

Libby is so helpful and patient, it’s easy doing business with her. She represents IV very well!

"Quick phone response to any questions…"

Quick phone response to any questions we had and knowledgeable staff only too happy to assist.

"Great customer service"

Great customer service. Ashley was very quick to respond and follow up with answers to my questions. It's great that you are making my travel plans a very personal experience.

"Answered all my questions snd prompt…"

Answered all my questions snd prompt replies

"Still waiting for credit. Trip cancelled."

Trip cancelled within free cancellation time frame. They billed the full amount immediately. 6 Weeks later I am still awaiting a full credit to my card.
My credit card company keeps sending me notes that the dispute is still open.
Amazing how quick they can take your money but unable or unwilling to resolve quickly.
Still waiting for credit!! Fortunately my credit card has it disputed otherwise I would have had to pay and wait for my $4600.
Finally Mr.3 - dispute resolved, billing resolved, cancelled.