"Brilliant set up"

Brilliant set up. I was able to see the pergola at up. The lady there was very friendly and knowledgeable.

"Polite and helpful"

Very polite and helpful, kept me informed.

"Solidly built 3x4m pergola"

We bought a 3x4m pergola. The harbour team are very responsive and friendly. We installed the pergola ourselves (I have an engineering background and my son is a fabrication & welding specialist) and while it’s a bit fiddly with the louvres and blind fitment it’s quite straightforward. The online instructions and the paper copy with the delivery differ, so be careful (gutter installation P5&6 are the wrong way around in the online version but correct in the paper copy) and also tightening of corner bolts at the end (can’t do that as the gutter fixings cover the bolts…). The dimensions are questionable too so if like us you’re installing concrete pads for it to fix to triple check them!! For this reason I’ve dropped it a star. The pergola is very solidly constructed compared to many others on the market. The packaging and protection for delivery was excellent. Overall very happy with Harbour and the pergola.

"Terrible experience"

Terrible install / missing parts / poor customer service following this / failure to respond to emails / Problems still not rectified

"Product is excellent quality"

Product is excellent quality. Instructions to assemble are not detailed enough: need much better diagrams and clarity for assembly. We spent too much time checking rechecking and even then assembled wrongly and had to redo it.

"Absolutely love the quality and finish…"

Absolutely love the quality and finish of Harbour Lifestyles products. The process from beginning to end was easy and my furniture arrived sooner than I thought! Would thoroughly recommend this company for your garden furniture this summer.

"Good service"

Good service

"Quay 8 seater "

We bought an 8 seater table and chairs which came with a weather cover, too

The delivery was quick and efficient, the table and chairs were really quite simple to put together and the cover is really good, too!

We just need some good weather to be able to actually use it properly, now!

"Quick delivery, great quality product "

Quick delivery, great quality product

"The showroom was full of great products…"

The showroom was full of great products which gave us lots of ideas.
Jade who showed us around was very knowledgeable and hospitable.