"Had a serious and ongoing problem with…"

Had a serious and ongoing problem with my BMW which Claire was able to diagnose almost instantly. Very knowledgeable and was happy to explain exactly what the issues were and what works were required in language that even I could understand.

"It was good to find a local BMW…"

It was good to find a local BMW specialist near to me very knowledgeable and professional fixed M4had a misfire diagnostic done changed ignition colls same day brilliant service will be using them from now on.

"Took my 530D in to Dragon to get the…"

Took my 530D in to Dragon to get the carbon removed. They did a great job, showed me pictures of before and after. Serviced the gearbox and did an engine and go remap on the car. Like another vehicle now. Thanks Claire for all your help.

"Llandow Tuning / DragonAuto.Works - nightmare experience"

DragonAuto.Works now operating under Llandow Tuning
I've been totally done over by them. Mapped my car from they day they did it it didn’t work but still charged me £250. Told me to come back with a glow plug module. Did this come back. The kid changing the part i caught googling how and where it goes on the car. Watched him smash my wheels with a hammer take my light out and and eventually took my wheel off a job that should've taken 20 min took 1hr and a half. Charge a further £80 even though it was there problem. They should never have charged. Now they are not responding and i don't know what to do my car cannot be motd until this is done as they have left a engine management light on it. HOPE THIS HELPS PLLLLEASSSSSSSEEEEE AVOID!!!!!!

"I strongly advise avoiding Dragon Auto…"

I strongly advise avoiding Dragon Auto Works if you're considering them for your car repairs, especially if you own a BMW. I brought my car in for a window regulator replacement, and they had my vehicle for two weeks—an excessive amount of time for such a repair. Despite the long wait, the issue was not resolved.

When I brought the car back, they kept it for another half a week, yet the problem is still not fixed to an acceptable standard. Their lack of expertise and professionalism is shocking, and it's clear they are NOT BMW specialists as they may claim to be.

Save yourself the frustration and wasted time—look for a trustworthy and qualified mechanic elsewhere. Dragon Auto Works is not the place for quality service or reliable repairs.

I would give them no stars if i could....

"Bery helpful"

Had my car diagnosed couple of days ago. Rough access and state of premises leave a bit to be desired but very helpful and ‘ they know their onions’.

"AVOID THESE COWBOYS"

AVOID. AVOID.AVOID.
Dragon Auto Works also operating under Llandow Tuning.
The woman at the desk who seems to be the main contact is so rude!
She said car would be ready in one week. Two weeks goes by and no contact from them.
After 3 weeks, as very difficult to contact she says mechanic off sick will be ready next week.
After 4 weeks same excuse!
I collected my car no work done at all just sitting there for four weeks!
This is a cowboy outfit big time.
Found out to my regret that all the bad reviews are true.
Excuse after excuse.
Go elsewhere stay away from these cowboys. If i could have left zero stars i would have. One star is too much for this lot.
Awful experience. It’s people like this that give the trade a bad name.
I believe they now trade as Llandow auto tuning as Dragon Auto Works is no longer registered as a business.
This i would think is down to the very bad reviews so new name new company? They are both the same!
I have never ever dealt with such horrible people who lie to you time after time.
Reminder…..AVOID!!!!!!

"Camt score any lower car was booked in…"

Camt score any lower car was booked in for mot at 10am told on dayvthey dont do mot on site no time wwhen it would be done anyway rang them up at 12.00 car had not been picked up so went and colected it receptionist atitude was way off as if she was not botherd car is now booked somewhere else

"I’ve never wished i could give negative…"

I’ve never wished i could give negative stars more than to this absolute dangerous bunch of cowboys
This company has given us back a dangerous vehicle, not once but 4 times!
Our vehicle has been returned with parts that were not the originals and not fit for purpose. The actual competent mechanic that now has our vehicle asked ‘who have you pissed off?’ And followed up by stating that they haven’t even screwed pipes back in, they’ve replaced our new battery (a Yuasa 80ah) bought in May 2023 and barely used) with a dead, non-suitable one (mini 65ah) and appear to have pried open our differential which could have been catastrophic.
A lot of money that we had to scrape together has been spent to get a working vehicle back to us, which ultimately has not happened. Our car had to be sold for scrap, due to the state of it.
Not only were we mocked by Claire and her partner that we struggled to get these funds, but they additionally attempted to charge us more after their 16 months stream of corrupt behaviours.
They claimed that we abandoned the car for a year! We broke down in October 22 and handed the cash to them in January 23 (3 months) and our car has not been in working order since. Bearing in mind we hadn’t been contacted once in this time which is evidently true to their nature throughout all other dealings. Apparently that 3 months warrants potential man slaughter via incompetence and sabotage.
Please protect your families and avoid this joke of a garage.

"Absolute rubbish"

Absolute rubbish. Poor service. Ignorance from her on reception. Car never sorted. Lied to and you try and get hold of them after you have had a job done. Very poor save your money go elsewhere. Also This is the same company Llandow Tuning. Just don't bother.