DragonAuto.Works
Edrick Niles
"Thank you"
Thank you, very professional team..very impressed, got me booked in straight away.. diagnosed and resolved the gear change problem as and carried out a full service,and replaced shock absorbers..I am genuinely very impressed and would recommend in a heart beat.... they even dropped me home (about 10 miles and picked me up..no charge..) the car is running so well... delighted...
John Maker Murphy
"Brill Garage"
Brill Garage! Used them once before about 5 years when I last had a BMW. Tried them with my latest car and the service was amazing.
I called and was booked in for the following morning, the car was fixed in just 2 hours. The quality of work and leval of service was amazing. The problem was fully explained to me and the car is driving perect. Will deffinatly use the garage again.
Kevin, Devon
"Quick and A Fair Price"
I went in with a f11 520d handbrake failure after botched brake replacement elsewhere. The problems were fixed quickly and at a fair price. Many of the customers leaving reviews appear to have had the same experience as me. These guys more than know their BMW stuff, particularly with advanced diagnostics and reprogramming. I never expected a new car, just diagnosis and repair of the fault I presented and thats what I got. I did notice some of the reviews appear to be people expecting a silk purse from a cows ear.. others complaining of faulty parts diagnosed that weren’t the (actual) straw that broke the camels back when their car finally broke down. Having owned my own garage I know this situation only too well, often there will be multiple parts failures on older cars that could do with replacing, that’s what happens, they wear out. As for half the nuts and bolts missing, I’ve seen this too. Other garages have worked on it, a bit of diy, often not even the part of the car you’re looking at. I’m glad I went with my instinct, good service and I would go back. Cheers Dragon.
Dan Mcnamara
"Dragon Auto is the best garage I have…"
Dragon Auto is the best garage I have ever dealt with - they recently serviced my 1980s BMW 6 Series. They were superb in dealing with a recurring problem on the car, persevering until the problem was solved. They've also been very helpful when my 8 Series needed attention. Highly recommended.
Emma Faireweather
"Thanks for fixing my X3"
These guys have had my car twice now, both times I have found them to be extremely polite, helpful, honest and with great communication. I honestly can't think of a single bad thing to say about these guys! As a female I was concerned about getting ripped off but Claire was really helpful and explained everything to me. Fairly good is an understatement. I will certainly never go elsewhere from now on. Thank you from Emma with the knackered X3 xx
Updated: Visited yesterday for an MOT test. Car flew through the test. Thanks for the help
OliverJ
"5 star customer service"
5 star customer service. Thanks for fixing my 530
LouisaAkavi
"very satisfied"
My wife and I always use this garage Very friendly and respectful. Nothing is too much trouble. We are very satisfied with the work and help we always receive.
Peter Jaques
"Sorted my problems very quickly and at…"
Sorted my problems very quickly and at a great price
Oliver Dimond
"They are outstanding"
They are outstanding. I wouldn't go anywhere else. I have tried a few other so called specialists and found them very unhelpful. Dragon exude competence and a calm, reassuring manner which underlines their extensive practical experience. The lady that answered the phone knew more about my car (an E90 M3) than anyone else I have talked to. Their labour rates are highly competitive and I have always left their garage feeling that I have received absolute value for money.
My only advise would be to get more staff to answer the phone as it took a few attempts to get through.
Michael Noddings
"Professional and very knowledgable."
Although these guys have cost me loads of cash this year already thats my fault for buying a perfomance BMW. Joking aside these guys certainly know their BM's and provide a great service for much less than BMW dealer so being honest you cannot ask for more. Please can you move closer to Swansea ;) thank you Claire and team.
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