Qualtry

Handmade and Craft Resources
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780 reviews
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Customer Reviews about

Qualtry

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Kristy Cramblet

1.00/5.00

"One star is too much!"

One star is too much! Got a Groupon Deal for $6 gloves. Of course they can't find anything but it shows on my bank account. No way to contact except an AgentBot! Loop after loop of who to contact but no results. Major Ripoff record! Yuk Company!

13/12/2019

Warm Coffee Hub

1.00/5.00

"SCAM!"

I have ordered 5 Christmas bags from them in October. We are 2 weeks away from Christmas and nothing. I contacted them multiple times and they always gave me a runaround. Oh, ye and I paid $25 for shipping. The telephone doesn't work and they don't respond to emails. Now I have to go through the hassle of reporting the fraud to my bank and etc.

10/12/2019

Kristen

1.00/5.00

"Ridiculous shipping rates"

I ordered a groupon for 3 santa bags. When i went onto Qualtry website to order i was absolutely SHOCKED to see my "standard shipping" rate was going to be $46.00!! For 6 light weight cotton bags? I just dont get it. I contacted Qualtry and was rudely told that I was already receiving a discount by purchasing on Groupon and that they did not offer discounts on shipping. $46.00 to mail something that cannot weigh more than 5lbs? Im outraged right now. I will never order from them. Crooks.

06/12/2019

annamarie murdock anastasio

1.00/5.00

"Unsatisfied"

I have called several times to speak to customer service regarding an order. I have left several messages. I am so disappointed that I haven’t received a response or help in correcting an order. I will never order from this company again.

06/12/2019

Baylei Short

1.00/5.00

"Outrageous!!!!!"

I purchased 6 personalized monogrammed knit gloves vouchers on Groupon paid $54, then went on to the Qualtry and used the vouchers and I ended up spending another $60. They charged me another $3.33 for each glove, then $39 in shipping!!!! How outrageous is this? Do not fall for it, you are NOT getting a deal!!! If I wanted to pay $20 for gloves I would have just gone to Qualtry without the ‘deal’ Groupon offered. Also, that shipping is so crazy!! I tried to get in touch with the chat online for Qualtry and numerous times, it said ‘all agents are offline’. I will never purchase from these websites again. EVER!!

05/12/2019

Kristin

1.00/5.00

"Poor customer service"

Poor customer service. I order a personalized cutting board which was damaged during shipping. I finally was able to get a response from customer service and they shipped me a replacement. The replacement arrived and it was incorrect. I have sent numerous emails (with pictures) and left messages on their voicemail and I haven't heard back from the company. This has been going on for over a month! Very disappointing and I highly recommend using a different company.

03/12/2019

shr marv

1.00/5.00

"I ordered 2 sheds nov 4th it was a hot…"

I ordered 2 sheds nov 4th it was a hot deal well it's been a month no response from them I've sent emails tried calling no response they advertised on face book iam angry took my money immediately grrr I think they are a fraud company going to file on them as such fraud

25/11/2019

Meghan Blanchard

1.00/5.00

"Improper Formatting Issues"

I ordered 3 personalized mugs from this website and when I opened them, the writing was completely off-centered, misaligned and slanted significantly. It just seems cheap and as if they did not take pride in their work - especially since it's not that difficult to center and straighten someone's name!

24/11/2019

Seavon Stone Chalmers

1.00/5.00

"Buyer Beware"

Buyer Beware! The cost of shipping was as much as the product itself. No response from customer service. I'm not sure about the product quality but ordered a Groupon, purchased items and product cost was $23 and Shipping was $22. What a joke!

15/11/2019

Tina Surico

1.00/5.00

"Terrible customer service"

I received an order that was wrong and shipped incorrectly from Qualtry. I tried to get in touch with them for over a week. I left messages for them to call me back and the never did. FINALLY after over a 1/2 dozen messages I got someone on the phone who refused to correct my problem or help. He had no customer service skills and right out said, this is not our problem. He didn’t even try to correct the problem. I spent over 180.00 will not be using them again. They have no customer service.
Once you pay for your items it’s a done deal. So very dissatisfied

13/11/2019
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