Feather & Black

Interior, Garden and Utilities
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713 reviews
Overall Rating
Customer Reviews about

Feather & Black

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BC

1.00/5.00

"Useless company "

useless company. waited forever for item to come back in stock then they delivered the wrong item. Took 40 minutes to get through on phone even though I was told wait time was 6 minutes and then I was told I was 1 minute away for 25 minutes. Gave up on web chat because after taking my order number no one got back to me after 20 mins. Eventually got through on phone and they didn't give a monkeys so I won't be using them again. Such a waste of time I've spent on a piece of furniture.

22/04/2025

Mrs Mary-Jane Page

5.00/5.00

"Very good service"

The driver telephoned to alert us to the time of arrival and he and his mate were very polite helpful chaps who took it upstairs for us.

22/04/2025

Patricia Dixon

5.00/5.00

"Rich colour, comfy chair"

Rich, vibrant colour and small, comfortable chair. Exactly what I wanted.

22/04/2025

Mrs Lucas

5.00/5.00

"Great service"

Great service

22/04/2025

Lauren

5.00/5.00

"A great experience - thanks Angelo!"

Angelo helped us at the Wednesbury store. He was very knowledgeable, personable and engaging, whilst making us feel comfortable and relaxed in the store. He said he would personally call me to confirm that the order had been split so that we could get the best delivery dates, which we really appreciated. Not even a hint of pressure selling, which we experienced in many other nearby stores. Thank you so much Angelo, we’re very excited for the delivery of our new bedroom furniture!

19/04/2025

Alexander Brown

1.00/5.00

"Matresses do not last"

Purchased the Conrad mattress 1 year ago from F&B. Issues with delivery of goods being wrong and faulty on 3 occasions and have had 2 mattress replacements because they have both failed. Terrible quality & service.

17/04/2025

Tracie Johnson-Roberts

5.00/5.00

"Fantastic service!"

Beautiful cushions, I already bought two throws a few months back so these all match. Great price, speedy and FREE delivery… what more can I say, I would definitely recommend 🙌

15/04/2025

Wally

5.00/5.00

"Excellent service and support"

Excellent service and support. 👍

15/04/2025

John

5.00/5.00

"Brandon was extremely helpful and…"

Brandon was extremely helpful and showed us all different kinds of mattresses from the lowest to highest price. He was very knowledgeable and we would have been a bit ‘at sea ‘ without his help and expertise.

13/04/2025

MUNIR MAHMOOD

5.00/5.00

"Excellent experience"

Excellent experience. Very professional service. Keep you updated with movement of items purchased.

10/04/2025
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