"Fast efficient"

Fast efficient, knowledgeable service!

"What a superb service "

What a superb service ! I could not fine the right items online and Jas helped through the full process. She even stayed beyond her shift to complete the order.
Kindness and professionality - It makes such a difference - Thanks

"Efficient"

Efficient, quick delivery

"The most amazing bed"

The most amazing bed! It is truly beautiful, exquisitely made and a dream to sleep on! The best money spent. Thank you!

"Store was lovely and looked good"

Store was lovely and looked good. Kirsty our sales lady was very helpful with the whole order process. She arranged everything from the ordering to the delivery date. And was very knowledgeable on the product range. We will definitely be attending again for the other orders we need to place.

"Fast responsive delivery from delivery…"

Fast responsive delivery from delivery team The downside is the mattress feels firmer than medium and is very hot / we can’t see any cooling properties

"Great chaps. Great product."

The man over the phone was extremely helpful and suggested a mattress which has proved to be perfect for my arthritic old body. I have not slept so well in ages.

The delivery men were very helpful, pleasant and took care not to damage my old clock. Lovely chaps.

"First class customer care from Mike "

I recently visited the store at Hedge End to buy a mattress and new bed .
I’m so pleased I did rather than ordering online .
Mike was so helpful and knowledgeable about what Feather and Black had to offer.
He really took the time and patience to make sure I found the perfect mattress for me and after much deliberation chose the bed I liked too . So many beautiful ones to choose from!
It was an absolute pleasure shopping for my new bed and matress with Mike and I have recommended family and friends to visit him also .
He also rung me the next day to confirm delivery etc . First class customer service thank you !

"Wonderful friendly service from Pete at…"

Wonderful friendly service from Pete at the Canterbury store. So helpful

"Very helpful in store advice"

Very helpful in store advice