"Excellent customer service"

Excellent customer service. Was looking for a front hood for my double stroller. Prompt reply from Caroline @ customer service and they sent me a brand new front hood. Wonderful service by graco. Highly recommended.

"Graco uk contempo highchair"

Graco uk : on contacting Graco about our highchair seat cover getting split after loaning it out I found them to be excellent curtious and very helpful . They are sending me a brand new one free of charge. What an excellent company to deal with
Nice one graco and staff

"Amazing customer service"

Excellent service from Caroline @Customer service. I contacted them to look for replacement booster seat cover and she arranged replacement free of charge in no time at all. Her customer focused approach should be taken as an example to all other companies! Thank you, much appreciated!!

"Amazing customer service!"

I contacted graco to see if I could buy a new handle bar as mine broke and I stupidly lost it! I was so pleasantly surprised when Caroline the customer service rep said they would send a replacement bar as a good will gesture! To say I am happy is an understatement. Amazing customer service !

"I cannot recommend them enough"

I cannot recommend them enough, I lost part of my travel cot and they have been so helpful in getting a replacement and bearing with me whilst I replied and got the required information. Thank you so much!

"Excellent service and go above and…"

Excellent service and go above and beyond

"Hassle free customer service"

Excellent customer service, really easy to deal with and kept informed at each stage.

"Great costumer service"

Great costumer service, Caroline was quick to respond and insured me that the screws I need will be sent to me free of charge, which I wasn't expecting, such a lovely gesture from her in the Crago costumer service.
Thanks alot.

"Needed a small part for a booster seat…"

Needed a small part for a booster seat answered my email straight away sorted it for me at no charge. Best customer service I have ever encountered. Thanks

"I contacted Graco to find out if replacement parts were available."

I contacted Graco to find out if it's possible to get three replacement parts for the Graco Evo we have. (We've had it a long time so wear and tear had taken it's toll). Only one of them was available but they sent it straight out at no charge. Prompt and polite service.