"Perfect products and service"

Possibly the most helpful, friendly and efficient customer service I've ever had!! I've been buying graco products for over 12 years and never had to contact them before as their products are so reliable and well made. I lost a part for my travel cot on holiday and was gutted. I contacted graco to see if they sold the part... not only did they help me with the model number but, sent me the part for free!! It arrived within a couple of days and I'm still chuffed to bits. Thank you graco for being a fabulous company with wonderful customer service.

"They really help me out they sent me…"

They really help me out they sent me the back wheels for free, the lady was amazing on the phone her customer service was amazing I can't fine the label she she help me out I wish I knew her name but very help company

"Amazing customer service!"

Amazing customer service!
Only enquired if they sold spares/extras to be told no we don't but we will send you the seat cover and harness free of charge.
Wish I'd enquired sooner

"Very helpful and efficient company"

Very helpful and efficient company who provided me with a part that had been mislaid. Will definitely use them again

"Great service"

I had lost the 5 point harness for my daughters car seat that I wanted to use for her younger brother. I contacted Graco to see if I was able to purchase a new one and they said if they had one in stock they would send it to me for free, they had one and it’s on its way! Great service!

"Unbelievable Customer service!"

Had lost the connection pieces to attach the change mat to the main travel cot. Searched everywhere to find some to buy. Eventually went to Graco and they came back straight away offering to send replacements for free! Such good customer service.

"Replacement high chair seat"

I needed a replacement seat & harness for my high chair for my grandson and couldn't get the correct one anywhere. I phoned Graco and within 20 minutes it was all sorted out. Lauren on Customer Service was very pleasant and extremely helpful. I cannot speak highly enough of her. Thank you so much. I will definitely recommend Graco to everyone.

"Very helpful customer service"

Very helpful customer service, they ordered a replacement item with no problems and no charge. Very fast response, can not fault the service

"Delighted with the brilliant customer service"

Received excellent, above and beyond customer service from Cathy on the Messenger service. She has helped with several queries regarding a Graco travel system I purchased, all with prompt and friendly responses. I truly felt that my custom was valued. Thanks so much to Cathy, what a diamond.

"Customer Service"

Contacted customer services regarding a part that had broken. Very quick response and they sent out the part directly to my home address.