Union Mart Ltd
Stephen Rodden
"Prompt delivery and great prices"
Prompt delivery and great prices
Alan M
"AVOID AT ALL.COSTS."
AVOID AT ALL.COSTS.
Ordered a generator and send me invalid/fake tracking info. To this day still not recieved it and they have not replied to any correspondence whatsoever. Wasted my time and now have the battle of getting my money back somehow.
David hawes
"Prompt delivery"
Prompt delivery. Product price good. Does the job I require. Good service would recommend.
paul proctor
"Terrible after sales service, no customer care whatsoever"
item arrived badly damaged, returned promptly with my request for a replacement, no reply from seller, had to chase up and they then said they would issue a refund, never came so chased up with them again after 5 days, they then didn't reply to me but issued a refund through Amazon which then took another 4 days to get to me, fully 18 days after ordering, had explained to them i needed it desperately as i live on a boat so for battery charging and to power my diesel air heating system, existing generator had stopped working.This seller has no after sales company care whatsoever.
Dr Tom
"Very impressed with there customer…"
Very impressed with there customer service
Thanks to Mark my DPD problem was solved
Claire
"Excellent speedy service"
Excellent speedy service, and great item
Paul
"Good service"
Good product as described and good value, prompt delivery
Mark
"Amazing product and even better…"
Amazing product and even better customer service. Had a small product fault and the team sorted out without question - picked up / fixed / delivered back in 3 days. So far product is super good value for money
Holly Sharman
"Absolutely vile company sent us faulty…"
Absolutely vile company sent us faulty generator which we then had to send back and lost 3 weeks trade they then sent another which again didn’t work so now we’ve lost 6 weeks of work the company don’t want to give any compensation please avoid at all costs if you want to run a business.
Adrian J
"SK135 power washer no spares"
I bought a SK135 power washer and just out of 2 year warranty it stopped after no more than 12 hours domestic/home use. I established the fault was a little electrical component in the main power feed which i believe to be a protection/ rcd device. I sent pics to
Union mart who said it was a capacitor (odd as the little box identified by them as a capacitor was full of electronic componemts including iter alia inductance coils and a solid state IC. Also the washer ran when I bypassed it and used it for a hour! A dead capacitor wouldn't allow the washer to properly run if at all)
Union mart said there was nothing they can do as they don't keep spare "capacitors" for my washer.
Is that the equipment reliability and customer service you are looking for when buying this sort of thing! Caveat emptor
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