"Thank you so much for the support"

Thank you so much for the support, time, and patience. I appreciate and thank Tranton in a special way.

"The service was ok but the last rep…"

The service was ok but the last rep finally got me what I needed. They are pretty old once they get going.

"awesome"

Olympia was very nice. she helped me alot

"DO NOT BOOK"

You can tell a lot from a company by how their customer service agents act. A little backstory. I was looking up flight when a prompt popped up telling me to call to get a deal. I called the number and was informed that the deal was for a flight with a different destination. I said oh OK. When they proceeded to put in the correct destination they quoted me a higher price than what the website was showing WITHOUT the promo. I brought this to the agents attention and he could really care less. He tried to argue to say that his quote included the lap child and the baggage. I looked at the website and so did the lower quote. The agent became rude and therefore I asked to speak with a supervisor or to leave a feedback for the call. He said they do not have that. I dont believe that so I insisted. He said that he will connect me to a survey after the call which resulted in him hanging up. I called back and asked to speak with someone. They pretended to get a supervisor on the line and listened to my concerns with the full knowledge that they were not taking note of the interaction. It is a call center. An abysmal one at that. It reflects the company and therefore I will never purchase from this company.

"Please do not use this company! Scam!!!"

Please do not use this company!! Scam scam scam!! They stole hundred of euros from us!!! And charged us for Services we never received and then screamed and yelled at me and hung up on me and wouldn’t return my calls when I was trying to find out what was going on. This company is outsourced. The employees there will treat you badly. They honestly could care less about your travel plans. Please save yourself and book through a reputable company or directly with airlines.

"Corrupt and unethical practices"

Technical glitch led to names being swapped on the boarding pass on the day of travel. Refused to reimburse travel expenses, and they also inflate costs

"Service was great with olympia"

Service was great with olympia

"Olympia was wonderful"

Olympia was wonderful! She was quick and accommodating in her service. We were very pleased. We had an issue with one of our tickets and she quickly resolved it with a kind and accommodating demeanor.

"Ruskin Walker is the best!!!! "

Ruskin Walker made my experience great. I started out very frustrated and I ended up very calm and at ease. He went over everything point by point and made sure I was comfortable and understood everything. I would have never been able to do this without him. He gets 5 plus stars from me and my family

"Mia my telephone representative was…"

Mia my telephone representative was friendly, patient and helpful and completely resolved all my issues.