"Olympia was extremely helpful"

Olympia was extremely helpful

"Scout"

Scout - great support!
I had to contact Lookbyfare two times and was fortunate enough to have Scout both times. He was extremely knowledgeable and patient and good care of all my mistakes and now I am ready to go. Thank you so much!

"Thanks Denzel for being really helpful…"

Thanks Denzel for being really helpful and available.

"Very good help"

Very helpful

"Great concise services nice person on…"

Great concise services nice person on phone

"My issue was resolved promptly and courteously."

I was helped by two different people, one named Mia, and they were both extremely helpful and kind.

"Horrible company "

I would give a no stars if possibly. This is a very deceptive company. They answered the call as Royal Caribbean when myself & friend called to change an upcoming cruise. We thought we were calling Royal Caribbean directly. While on speaker phone we requested our rooms be a connecting balcony room for our new cruise. I discovered a couple of weeks before the cruise that we were in connecting balcony rooms but not with each other. After many emails back & forth with them telling me they would be back to me within 24 hours & have this fixed to what we paid for we are still going on our cruise but not in the connecting balcony rooms we paid for. They never got back to me in the time frame they said they would everyday when I reached out to follow up after not hearing I was told another 24 hours. I was addressed by the wrong name several times & told my confirmation number didn’t have myself & husband listed all while I was looking at the email with our names & confirmation number on it. The customer service & incompetence of the company is awful.

"Alice is one of the best booking agents…"

Alice is one of the best booking agents I’ve ever had the privilege of doing business with! She is so patient and attentive in finding the best flights to meet my traveling needs. I’ve purposely asked for her on more than one occasion and even given her number to my brother, who travels often as well. He also speaks highly of her customer service skills and wants to book with her each time he travels. Alice is truly an asset to your business and will definitely keep customers coming back and feeling confident in the service being provided. I’ll be reaching out to her whenever I need to travel. Thank you for the opportunity to share my experience and appreciation. Sincerely yours, Sherry Ali 🙂

"This person Name Wade was very…"

This person Name Wade was very professional and was a good Customer service i receive his Is very patient and well spoken i like the service and always Repeat the service

"Denzel was very helpful"

Denzel was very helpful - He was able to complete my request quickly and efficiently. I hope all of your reps/technicians are this good.