"Do not use!"

The initial draft of the resume I received was terrible. This service was recommended for Executive Level jobs. You could get a better result with AI. Additionally, they do not give you enough time to review and make edits. I was travelling for business and did not meet their deadline. This was a complete waste of money.

"WORST service ever. Don't buy."

My WORST interaction with any kind of service ever. Here is my story.

I purchased the resume and LinkedIn profile service in December. I submit the questionnaire, upload my current resume. After 2-3 days I receive the first draft, which was really my current resume in a different template with some basic tweaks (use of fancy synonyms and buzz words). It was very light on my current experience. I shared this feedback and got a 1st revision which added 2 sentences on my current experience (over draft 1). There was no other question asked. I realized this would require a lot more work at my end.

I am a working professional with a full time job, with a family and trying to upgrade my resume. It took me more than 7 days to get back to them with my notes. By then they closed my order and I was left with a useless 1st revision and an even more useless 1st draft of LinkedIn profile. Their solution for me was to pay for additional support.

I cannot speak for those actively engaging with the resume writer as their top priority. I could not. So if you are in a similar spot as I was, I would strongly caution you. Don't get ripped off by them.

As I said, my WORST service experience ever!

"Highly recommend for executive resume…"

Highly recommend for executive resume refresh. Process was easy and results delivered ahead of schedule and exceeded expectations.

"Ask to work with Shane. He was outstanding!"

The entire experience went quickly and smoothly. I was contacted within a short time after submitting my request. Shane was the writer assigned to me. He kept in close contact, was professional, personable, and very knowledgeable. The process was painless. I was impressed with ZipJob, but more importantly, I was very pleased with my resume's final outcome, which is attributed to Shane's great customer service skills!

""ZipJob provided exceptional…"

"ZipJob provided exceptional professional resume writing services. I am highly impressed with the polished and well-structured resume they delivered. The format is clean, professional, and effectively highlights my skills and experience. Mason was responsive, knowledgeable, and ensured my resume was optimized for ATS and recruiters. I appreciate his expertise and attention to detail—it truly made a difference in presenting my qualifications. I would highly recommend ZipJob service to anyone looking to elevate their resume!"

"Looks Better But Results Aren't There"

Paid $300 for the Premium service but not sure it was worth it. 6 weeks before ZipJob (during Q4), my old resume got me 3 interviews. 6 weeks after ZipJob (Q1), have not heard back from one job application. The resume optically looks better though. Looks like ChatGPT helped them rewrite it better, but not getting any hits from my resume like my prior version. Was hoping their coaching and strategies would help but doesn't seem to be getting any replies. I also paid for the phone discussion, but the person could only do it before 8am MT or after 9pm MT...very poor hours given the phone was $50 upcharge on my already $300 package.

Visually resume looks better but not getting much results from it despite applying to more jobs in Q1 than I did in Q4.

"Complete Regret! Don't trust the website's cherry picked reviews!"

If you want a resume that looks like a kid rearranged your current version based on templates from a 1980s PC, then be sure to pay extra for the "premium" package! Otherwise, seek writing assistance elsewhere.

Very disappointed in the quality of the product. Though my writer was prompt and responsive, the final deliverable is simply not usable. Mountains of run on text and formats that make it a challenge to even read. That's after revisions. I paid for the top package and got an item that I cannot use. Customer service was quick to say no refunds.

Learn from my mistake!

"Absolutely unethical company"

Absolutely unethical company. Do not buy their service. If you decide to cancel BEFORE using the service at all they will charge a $100 fee due to a fictitious policy about "surpassing their trial period". First of all when I pay for a service that's not a trial period. Secondly when I have not used the service at all or even created an account and being charged a ridiculous fee that's is 53% of my payment in order to just cancel then that is THEFT OF SERVICES in the state of CA. This is unjust and absolutely shows you what kind of crappy people and organization they are. Stealing from consumers is what they do. BE WARNED!

"I purchased a resume rewrite package…"

I purchased a resume rewrite package 8/13, which they billed me 3X for. I disputed 2 charges. I added a profile update on 8/29. Their turn around time was 3-5 days. Today is 9/14 and I have received nothing from ZipJob. I have sent 5 emails and gotten no replies other than scam emails offering me other services. I am filing complaints with the FTC and BBB to start! DO NOT USE THIS 'SERVICE'!

"Waite of Money and Set me Back in my Job Search"

I recently used ZipJob to help rewrite my resume and LinkedIn profile, expecting a professional and polished final product. Unfortunately, the entire experience was disappointing from start to finish.

The first version of my resume wasn't even close to representing my level of experience and expertise. While the second version showed some improvement, it still didn't meet my expectations. Throughout the process, I felt pressured to hurry up with my comments and feedback. This is a significant investment in my career, and I should never have felt rushed. It seemed like the priority was to close the work quickly so they could get paid, rather than ensuring I was satisfied with the results.

After receiving the second version of the resume, I was out of town. The day after I returned, I received another notice stating, "your order will close today." This relentless pressure forced me to rush my feedback, and at that point, I just gave up. The LinkedIn work was particularly disappointing—essentially pointless.

Despite purchasing the full package, I’m only using about 10% of what I paid for. The entire process has been a waste of money and time, and I wouldn’t recommend ZipJob to anyone seeking a professionally written resume or LinkedIn profile. I’m now in the process of redoing the work myself and will have to find another service to get the quality I was originally hoping for.

I'm out over $300 and still need to find a resume service that can actually deliver.