"Quick respond"

Quick respond, good communication. Flexible on price as we were able to workout a deal. Often not the case with others.

"This is the second time I have shipped…"

This is the second time I have shipped personal effects from the UK to the USA with 1st Move International. In contrast to my previous experiences with larger well known companies 1st Move have been reliable with good communication and excellent, careful packaging, resulting in a safe and intact shipment. The companies 1st Move worked with on the US side were very helpful and responded promptly to my e mails. It was helpful to be able to track the container ship on a phone app after it left Tilbury Docks and reassuring to see my shipment packed up on pallets prior to loading. Our wall clock had its own specially made wooden box and suffered no damage.

"Very efficient service"

Very efficient service, prompt answers.

"I still have not received my goods."

I still have not received my goods.

"The pick up team were not great"

The pick up team were not great, our clothes and possessions were packed in a rush and now we find our stuff messy upon opening.

"Professional and fairly priced"

Professional and fairly priced. Handled my move from London to NY.

"Really responsive"

Really responsive, used reliable service providers to deliver the service. Critically items were delivered safely which was the most important thing for us!

"Over a month delay"

Over a month delay. Their partner in New Zealand wasn’t responding for ages. Some of the staff got damaged.

"Great service, super friendly staff, though slight catch"

3.5 Stars – Our international move went very well with 1st Move International, with much faster shipping than previous experiences, and friendly staff along the way. They packed our things (mostly) well. The only thing, which we didn't resolve until late in the process, was the service is by default a curbside delivery. To go from wrapped palettes on the street to items into our building (and debris removed), it cost us an additional 20% to what we were quoted.

"1st Move was Brilliant!"

1st Move was professional, timely, courteous and in touch with me the entire time. I would recommend highly!