TechSmith
Torr Bonney
"Bad License/Keys/Install System"
Trying to do my duty because I use reviews often. The software itself is not bad but installing it and managing the license keys and maintenance is horrible. My advice is to stay away from all products offered by TechSmith.
Russell Stagg
"Camtasia don't recognize me as a customer"
Ok so I purchased Camtasia 2020.0. and it worked fine for about 2 years - you get one free upgrade after a year and that was good to.
Then the issues started.
So currently I can record video and sound - but the sound files are always shorter and out of sync with the video. I contacted support who dont' recognise me as a customer because I have an old product that is no longer supported ( 3.5 years old).
I have researched on google and updated devices, changed registry keys, you name it. Problem persists.
So I have a useless product.
I write this review in the hope that actually Camtasia will read it and understand that not dealing with my 'technical issue' until I purchase an upgrade is just not good business. I have since purchased another video software as I hate being treated as if I am some inconvenience. If you had helped me Camtasia eventually I would have upgraded. I don't even change my phone every 3 years so why would I change software I use like once a month?
So instead of retaining a customer you get an active disliked review.
Pavel
"Ltdcapital has provided me with an…"
Ltdcapital has provided me with an excellent opportunity to increase my income. I have developed the skills to effectively mitigate risks and execute profitable transactions. I value the broker's favorable conditions and the lack of additional charges, which has resulted in my continued loyalty as a client.
Jeremy Ford
"Camtasia 2023 crashes on AMD constantly."
I've been a Camtasia user now for several years and pay for their maintenance service (for free updates). Honestly, it's an excellent video editor for ease of use.
However, even after several updates the current edition (2023), is a lag and crash fest on my AMD 7800X3D powered, 64 GB, RTX 3090. Just a few assets on the timeline causes freezes, and then crashes. I'm fortunate that being a long time customer I still have access to some previous editions, so I'm stuck using Camtasia 2022, which is running perfectly for me.
Techsmith also seem to ignore, or even delete, forum messages reporting this issue. They deleted my forum posts when I report these problems, so they try to cover this up.
Kent Kentov
"I ordered shisha"
I ordered shisha. All it’s components fully correspond to the description and attached photos on the site. The hookah has already been tried by a large company, everything is great, very happy with the purchase.
Vaughn Paul Manley
"Mediocre Customer Support"
Camtasia will respond but expect it to take 24-48 hours, which can be a long wait if you're working on a project with a deadline. Also, their responses are not very personal or detailed regarding the specifics of your question(s) and are usually just a link to watch a video. Quite disappointed.
Tanya Linnik
"The platform is exceptionally…"
The platform is exceptionally user-friendly and easy to navigate, even for someone like me who is relatively new to mining. The customer support team was also extremely helpful in addressing my queries and offering guidance when needed.
Harold Sher
"Is great for creating video tutorials which are vital in a hand over situatio"
Is great for creating video tutorials so that knowledge gained over the years by valued employees is not lost when they retire.
Love the product and the easy access to their help desk.
Robert
"good"
Excellent assortment, always find here an original bouquet for a gift) Flowers are fresh, beautiful and prices are quite reasonable. The delivery does not let us down, everything arrives on time.
Menno De Vos
"Perfect customer support"
I am a happy customer for 8 years (Camtasia and Snaggit). Unfortunately my computer broke down. I contacted customer support to re-activate my account on another device -my bad: I did not have the correct details anymore- . The support was fast, clear and very helpfull. Eventually all has been solved - and in such a nice way that I felt it is worth mentioning. Thanks Mark!
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